West Pharmaceutical Services

Description
At West, we’re a dedicated team that is connected by a purpose to improve patient lives that has been at the center of our Company for more than a century. Our story began when Herman O. West solved the problem of supplying penicillin in mass quantities to the US Government during World War 2. Through our work to deliver thousands of life-saving and life-enhancing injectable medicines to millions of patients daily, West’s indelible mark on the healthcare industry has just begun. A name started our story. How will yours help write our future?
There’s no better place to join an inclusive community of professionals with opportunities for lifelong learning, growth and development. Supported by benefit programs, we empower the physical, mental, emotional and financial health of our team members and their families.
We believe in giving back to help those in need in the communities where we live and work. And are equally committed to creating a healthier environment and planet through our sustainability efforts.
Job Summary
This role is responsible for providing the Validation and Testing support. This is a key technical role responsible for the creation of test plan, test cases and test reports for the development activities as per the Customer requirement spec.
We are seeking a forward-thinking Software Engineer in Quality Engineering to help drive the transformation from traditional QA to
AI-augmented, intelligent quality engineering practices
.
This role focuses on building
automation-first, AI-assisted testing solutions
, leveraging
MCP (Model Context Protocol) servers
, and developing
AI agents
to accelerate testing, improve productivity, and enhance release confidence across web, mobile, API, and data platforms.
Essential Duties And Responsibilities
🔹 AI-Assisted Testing &amp; Automation
<ul>
<li>Design and implement AI-assisted workflows for generating test cases, test data, and automation scripts</li>
<li>Validate and refine AI-generated outputs to ensure quality and reliability</li>
<li>Integrate AI tools into the QA lifecycle across test design, execution, and reporting</li>
</ul>
🔹 Agent Development &amp; Workflow Automation
<ul>
<li>Build and maintain AI agents to automate QA tasks such as test generation, defect analysis, and test data creation</li>
<li>Develop end-to-end workflows (generate → execute → report)</li>
<li>Optimize processes using agent-based approaches to improve productivity</li>
</ul>
🔹 MCP Server Utilization
<ul>
<li>Work with MCP servers to enable context-aware AI testing workflows</li>
<li>Integrate enterprise data and test artifacts into AI systems</li>
<li>Ensure secure and efficient usage of MCP-based integrations</li>
</ul>
🔹 Test Automation (API, Web, Mobile, Desktop, Data)
<ul>
<li>Develop and maintain automation frameworks with focus on:
</li>
<li>API testing
</li>
<li>Web, mobile, and desktop applications
</li>
<li>Data validation
</li>
<li>Build scalable, maintainable automation solutions
</li>
<li>Integrate tests into CI/CD pipelines
</li>
</ul>
🔹 Quality Engineering Practices
<ul>
<li>Implement risk-based testing to prioritize high-impact areas</li>
<li>Collaborate with Dev and Product teams for early quality (shift-left)</li>
<li>Participate in defect triage, root cause analysis, and continuous improvement</li>
</ul>
Education
Bachelor's Degree Computer Science required or Information Systems
Work Experience
Core Technical Skills
Minimum 3 years of relevant experience required
<ul>
<li>Strong programming skills in Java / Python / JavaScript / C#</li>
<li>Experience in test automation frameworks (e.g., REST Assured, Selenium, Playwright, Cypress, Appium)</li>
<li>Hands-on experience in API testing and automation</li>
<li>Understanding of CI/CD pipelines (Jenkins, GitHub Actions, etc.)</li>
</ul>
AI &amp; Emerging Technology Skills
<ul>
<li>Experience with AI-assisted development/testing tools (e.g., GitHub Copilot, ChatGPT etc.)
</li>
<li>Basic understanding of:
</li>
<li>Prompt engineering
</li>
<li>Evaluating AI-generated outputs
</li>
<li>Exposure to LLM-based workflows, agents, or automation using AI
</li>
</ul>
MCP / Integration / Advanced
<ul>
<li>Familiarity with MCP servers or similar context-injection frameworks</li>
<li>Experience integrating AI with enterprise systems, APIs, or datasets</li>
<li>Understanding of agent-based architectures</li>
</ul>
Testing &amp; QA Skills
<ul>
<li>Strong understanding of:
</li>
<li>Test design techniques
</li>
<li>Functional and non-functional testing
</li>
<li>Defect lifecycle and root cause analysis
</li>
<li>Experience with risk-based testing approaches
</li>
</ul>
Preferred Knowledge, Skills And Abilities
<ul>
<li>Experience in data testing (SQL, ETL validation)</li>
<li>Exposure to performance or security testing</li>
<li>Experience working in Agile/Scrum environments</li>
<li>Prior experience in building internal QA tools or frameworks</li>
<li>Experience building AI agents using frameworks like LangChain, AutoGen, or similar is a strong plus</li>
</ul>
Travel Requirements
10%: Up to 26 business days per year
Additional Requirements
Key Competencies
<ul>
<li>Problem-solving and analytical thinking</li>
<li>Ability to evaluate and validate AI outputs critically</li>
<li>Strong collaboration and communication skills</li>
<li>Curiosity and willingness to experiment with new technologies</li>
<li>Ownership mindset with focus on outcomes, not just execution</li>
</ul>
Shift
12:00 PM – 9:00 PM India time. Willingness to work outside of these hours as needed.
West is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sex, gender identity, sexual orientation, age, marital status, veteran status, or disability status. If you have a special need that requires accommodation in order to apply to West, please send an email to <a href="mailto:Apply.Accommodation@westpharma.com" rel="nofollow noopener" target="_blank">Apply.Accommodation@westpharma.com</a> . Where permitted by law, an offer of employment with West Pharmaceutical Services, or any of its subsidiary or affiliate companies, is contingent upon the satisfactory completion of background screening.

Software Engg,D&T,Automation testing

Software Engg,D&T,Automation testing

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