Software Engineer - Agentic AI & Data

Description and Requirements "At BMC trust is not just a word - it's a way of life!" Description And Requirements CareerArc Code

CA-MH

Hybrid BMC empowers nearly 80% of the Forbes Global 100 to accelerate business value, faster than humanly possible. Our industry-leading portfolio unlocks human and machine potential to drive business growth, innovation, and sustainable success. BMC does this in a simple and optimized way by connecting people, systems, and data that power the world’s largest organizations so they can seize a competitive advantage.

Overview BMC is hiring a hands-on Software Engineer - Agentic AI & Data to build its next-generation agentic AI platform.

The role suits an experienced engineer with experience in shipping AI products into enterprise environments. Success is judged by reliability, controllability, cost-efficiency and customer impact.

Key Responsibilities

• Design, build and evolve agentic systems that reason, plan, execute and adapt in production.
• Take AI features from concept to production in a 0-1 product setting.
• Write and review production code (Python-first) across AI pipelines, inference services and orchestration layers.
• Treat prompt engineering, tool use, memory, evaluation and guardrails as core engineering concerns.
• Design agent frameworks that balance autonomy with determinism, observability and safety.
• Make pragmatic trade-offs across latency, cost, accuracy, scalability and maintainability.
• Integrate and operate commercial and/or open-source LLMs, including model selection, embeddings, RAG and inference optimization.
• Tackle real-world issues such as hallucinations, drift, prompt regressions and failure modes.
• Deploy and operate AI services on AWS, Azure and GCP, including secure and customer-specific enterprise deployments.
• Build scalable inference and orchestration architectures with containers, APIs and distribute systems.
• Keep the platform shippable, debuggable and supportable, and act with founder-level ownership.

Required Skills & Experience

• 4-7 years of professional software development, with significant time shipping B2B product to external customers.
• Experience in Python or Java, including designing production systems.
• Experience building, deploying and operating AI-powered products in production.
• Background in building reusable components, SDKs and APIs for AI integration
• Hands-on LLM/GenAI experience in real applications (agents, copilots, automation, decision systems).
• Deep knowledge of several of: agent frameworks and orchestration; agent harness; prompt engineering and tool-use patterns; RAG and vector search; model evaluation, feedback loops and monitoring; safety, guardrails and enterprise controls.
• Hands-on use of several of: LangGraph/LangChain, LlamaIndex, Google ADK, vector databases (Pinecone, Weaviate, FAISS, Milvus), and prompts managed as versioned, testable artifacts.
• Experience running LLMs via managed platforms (AWS SageMaker/Bedrock, Vertex AI or similar) and direct APIs (OpenAI, Anthropic).
• Experience with multi-agent systems or complex agent workflows.
• Experience commercializing AI features under enterprise constraints (security, compliance, uptime).Experience deploying LLMs at scale (Kubernetes, model serving, GPU optimization).
• Comfort with ambiguity and decision-making under incomplete information.
• Ability to manager stakeholders independently and work across domains and global teams

Our commitment to you! BMC’s culture is built around its people. We have 6000+ brilliant minds working together across the globe. You won’t be known just by your employee number, but for your true authentic self. BMC lets you be YOU!

If after reading the above, You’re unsure if you meet the qualifications of this role but are deeply excited about BMC and this team, we still encourage you to apply! We want to attract talents from diverse backgrounds and experience to ensure we face the world together with the best ideas!

BMC is committed to equal opportunity employment regardless of race, age, sex, creed, color, religion, citizenship status, sexual orientation, gender, gender expression, gender identity, national origin, disability, marital status, pregnancy, disabled veteran or status as a protected veteran. If you need a reasonable accommodation for any part of the application and hiring process, visit the accommodation request page.

BMC Software maintains a strict policy of not requesting any form of payment in exchange for employment opportunities, upholding a fair and ethical hiring process.