Software Engineer (Application Support)

PRIMARY RESPONSIBILITIES

You will work with delivery manager to develop and implement applications to support Business needs.

Liaise with the infrastructure support and development teams.

Oversee Business-As-Usual (BAU) activities, ensuring the stability and efficiency of the company’s applications.

Collaborate with users and vendors to promptly address and resolve application issues, ensuring minimal disruption to operations.

Work with our infrastructure team to test and complete various server and network upgrade projects.

REQUIREMENTS

Strong analytical, troubleshooting, and problem-solving skills.

Knowledge of SQL and database concepts.

Familiarity with API testing tools such as Postman.

Able to contribute individually and collaborate well with cross-functional team.

Hands-on experience in Linux, Unix is an added advantage.

Experience in working with vendors to resolve complex technical issues is an added advantage.

Proactive individual who takes ownership and drives tasks through to completion

EXPERIENCE

Between 2 – 4 years of Application Development or technical project coordination

Good understanding of infrastructure and software development life cycle.

Familiarity with ticketing systems and incident management processes.

Good understanding of software development life cycle models (both Waterfall and Agile).

Knowledge of Linux/Windows environments.

R Systems, founded in 1993, is a specialized IT Services & Solutions and IT-enabled Services provider catering to a wide range of global customers. We are endowed with some of the industry’s highest quality certifications and standards, including CMMI Level 5, PCMM Level 5, ISO 27001:2013 and ISO 9001:2008. Our IT services and solutions span five major verticals which include Telecom & Digital Media, Banking & Finance, HealthCare, Manufacturing & Logistics, and Government Services.

Ever since our inception, we have grown in size and capability and currently operate from 11 development and service centers spread across Asia Pacific, Europe, and North America. We serve customers worldwide using our global delivery model and 2050+ expert resources. We have won countless accolades from global customers for our benchmarked delivery track record, quality standards, and adaptability to technological challenges.

Our strength lies in our quality procedures, delivery and operational excellence, customer-centric approach, intellectual capital, and culture of innovation. With a rich legacy spread over two decades, we generate Value that helps organizations transcend to higher levels of efficiency and growth. Quite like the Oyster Delivering the Pearl!