Software Engineer (C/C++ Developer)

Job Summary

As a Member of Technical Staff 2, you will resolve complex ONTAP issues. Collaborate with Support and engineering teams for root-cause analysis and product fixes.
You will:

• Investigate and resolve complex ONTAP subsystem issues.
• Perform root-cause analysis using logs, traces, packet captures, core dumps, telemetry, and debugging.
• Reproduce issues, identify defects, and develop or validate code fixes.
• Work with Support, Development, QA, and Product Management to resolve issues.
• Develop automation to speed troubleshooting and reduce repeat problems.
• Enhance product reliability, supportability, and diagnosability through reviews and best practices

Job Requirements

• Experience in storage networking is an added advantage.
• Knowledge of Google Cloud and experience with distributed cloud environments, Kubernetes, and container orchestration platforms.
• Strong understanding of operating systems, networking, and distributed systems.
• Proficiency in C/C++ and/or Python with hands-on debugging experience.
• Strong analytical and problem-solving skills for troubleshooting complex, ambiguous problems in large-scale distributed storage systems.
• Excellent collaboration and communication skills to work effectively across geographically distributed engineering teams.
• Experience developing diagnostic tools or automation for production issue analysis.
• Experience working directly with enterprise customers or customer-facing engineering teams.

Education

• Bachelor's or Master's degree in Computer Science, Computer Engineering, Electrical Engineering, or a related technical discipline.
• Equivalent industry experience will also be considered.