Software Engineer (Client Solutions)

• As a Client Solutions Software Engineer, you’ll deliver client deployments that empower healthcare revenue cycle teams to work faster, more accurately, and with greater insight
• You will work on the lifecycle and deployment of the ML models that power our products
• You’ll work closely with client engagement, product, and R&D teams to ensure smooth deployments, ongoing production stability and expansion of our deployment platform
• Execute implementation tasks for new deployments — from requirements analysis to configuration, testing, rollout, and support of production health
• Work with client engagement teams to guide customers through technical onboarding, integration setup, troubleshooting, and data acquisition
• Build and own evaluation frameworks to continuously measure and improve LLM performance across customer deployments
• Contribute feedback and insights that shape product and platform improvements
• Work closely with R&D engineering teams to build robust scalable client solutions

Benefits

• Unlimited paid time off (PTO)
• Expansive coverage for health, dental, and vision
• Employer contribution to Health Savings Accounts (HSA)
• Generous parent leave policy
• Full employee coverage for life insurance
• Company-paid holidays
• 401(K) plan- Strong communication and interpersonal skills with meticulous attention to detail
• Bachelor’s degree in Computer Science, Engineering, or similar
• Comfortable working with relational databases, APIs, and ETL pipelines
• Experience designing and running LLM evals (offline and online) to measure model quality and performance
• 3+ years of professional Python experience
• Familiarity with FastAPI, SQLAlchemy, Postgres
• Proficiency in Docker, Kubernetes, AWS
• CI/CD experience with GitHub Actions
• Frontend experience (React)
• Experience with healthcare data exchange (FHIR, HL7, EDI)