Software Engineer

Who you are

• At least 3 years of professional software engineering experience
• Proficiency with TypeScript and Node.js
• Experience with at least one additional programming language, such as Golang or Python
• Experience building and operating production web applications with React and a framework such as Next.js, including server-side rendering and API routes
• Experience with cloud infrastructure such as AWS, Google Cloud, or Azure
• Experience building and consuming REST APIs, including integrating with third-party SaaS platforms and working within their rate limits
• Experience with relational and NoSQL databases, such as Postgres and DynamoDB
• Experience managing infrastructure as code with Terraform
• Experience with Statuspage, or with comparable customer-facing status and incident communication tooling
• Experience operating and supporting services in production environments
• Experience contributing to the design of high-availability services
• Experience with Redis and designing caching layers, including TTL strategy and serving cached data as a fallback when an upstream dependency fails
• Experience with no-code automation platforms such as Tines or Zapier, or a demonstrated ability to pick up new platforms quickly
• Experience building Slack applications, bots, or slash commands
• Experience with incident management processes or tooling such as incident.io or Datadog Incident Management
• Experience writing automated tests, including end-to-end coverage
• Experience with data warehouses such as Snowflake
• Experience with ETL tools such as Apache Airflow
• Experience with Kubernetes and workflow orchestration, such as Argo Workflows
• Experience with local development environment tooling such as Docker, devcontainers, or Tilt
• Experience with data visualization tools such as Tableau
• Experience with FedRAMP
• We want someone who likes learning new things, automating away repetitive work, and truly making people's day-to-day work easier

What the job involves

• The Auth0 Platform Tools team owns the incident management tooling, Slack-based tooling, StatusPage, and local development environments that Auth0 engineers rely on every day
• That includes incident.io and the services we have built around it, Statuspage, custom Slack bot applications that automate our incident response and engineering operations workflows, the customer-facing web application behind status.auth0.com, Vivaldi, and Tilt - the tools engineers use to run Auth0 locally
• We are seeking an engineer to help build new features across all of these tools
• Our stack is primarily TypeScript and Node.js, with a React and Next.js front end, backed by Postgres and Redis, and deployed on Kubernetes on AWS
• A significant portion of our incident and engineering operations automation is built on Tines, a no-code automation platform
• Prior no-code experience is welcome, but we expect you to learn Tines here and become effective with it
• Current initiatives include extending our incident tooling to meet FedRAMP requirements, taking full ownership of the status page, and improving how we communicate incident status to customers
• There is real room to improve along the way, from test coverage to resilience to inherited technical debt
• We build for two audiences: Auth0 engineers, who depend on our tooling every day, and Auth0's customers, who rely on the status page during incidents
• We are looking for an engineer who cares about both and enjoys working with other teams to ensure we deliver the best possible solution

Benefits

• Work from home opportunities
• Health + Wellness
• Financial Benefits
• Pay + Incentives
• Time Off
• Everyday Living
• Resources