Software Engineer

Who you are

• Bachelor’s degree in STEM field, Computer Science, Engineering, or related degree requiring systematic/analytical thinking
• 4+ years of professional software engineering experience designing, building, and operating production systems at scale
• Strong expertise in C and C++
• Experience developing on Linux Systems (multi threading, memory management, IPC etc)
• Proven ability to build and maintain performance critical systems
• Proven ability to debug complex issues (eg. using gdb, coredumps, performance tools)
• Strong understanding of networking fundamentals
• Strong command of data structures, algorithms, and software design principles, with the ability to decompose complex problems into clear, actionable engineering tasks
• Self-starter who can operate independently, manage competing priorities, and drive work to completion with minimal oversight
• Excellent collaborator and communicator with a growth mindset and customer-first orientation
• Experience with network protocols (eg. HTTP, SMB, Kerberos, TLS, Microsoft protocols or similar)
• Exposure to cloud platforms (AWS preferred) or distributed systems
• Experience with observability, on-call practices and production systems
• Scripting experience (Python or similar)

What the job involves

• As a Software Engineer III, you will drive key architectural and technical decisions, lead the design and execution of complex engineering initiatives, and elevate technical standards across the Framework team
• You’ll partner closely with principal engineers, product leaders, and cross-functional stakeholders to deliver resilient, scalable, and secure systems that power core ExtraHop products
• This role is designed for an experienced engineer who combines deep technical expertise with strong ownership and is motivated to grow their impact through excellent engineering and active collaboration
• Our team builds high-performance network detection and monitoring systems that operate at scale across increasingly complex protocols and data volumes
• Our services and features are written primarily in C and C++ with a focus on security, scalability, stability, and reliability. Our team is focussed on enhancing, maintaining and optimizing core components of the system and functional areas related to protocol parsing, metrics publishing, continuous packet capture and Time Series DB
• This role focuses on designing and optimizing these core systems with an emphasis on performance, reliability and deep protocol awareness. You will work on next generation initiatives including scaling and performance improvement efforts, evolution of our data storage architecture (custom to open-source based) and early steps towards a cloud enabled model
• Design, develop, and maintain high-performance services for ExtraHop's core Framework systems, taking ownership of moderately complex to complex features with limited guidance
• Work across networking layers to implement and enhance protocol support
• Participate actively in technical design discussions, contribute to architecture decisions within your team, and author clear technical documentation for your work
• Engage fully in agile development processes, including sprint planning, code reviews, and retrospectives; hold a high bar for code quality and test coverage
• Collaborate with Product and cross-functional engineering partners such as platform , infrastructure and cloud teams to to define technical roadmaps, break down ambiguous problems, and balance technical debt with delivery
• Investigate, diagnose, and resolve production and performance issues independently; conduct root-cause analysis and implement preventive measures
• Contribute to platform modernization efforts and help evaluate and adopt new technologies or frameworks in partnership with senior and principal engineers
• Participate in on-call rotations and improve system observability, reliability and operational readiness

Benefits

• Flexible Time Off | PTO policies that trust you to manage your time and recharge when you need it most
• Remote & Hybrid Work Options | Work where you work best. We support remote, hybrid, and in-office arrangements based on your role and preference
• Paid Company Holidays | Enjoy time with family and friends during major holidays
• Voluntary Time Off | 3 community service days each year to give back to causes you care about
• Global Collaboration | Work with teammates around the globe. Bring your perspective to a truly international team
• Team Events & Offsites | Regular team gatherings, department offsites, and company-wide celebrations to build connections
• Comprehensive Medical Coverage | Health and Wellness benefits to fit your needs
• Wellness Program | Access to Employee Assistance Programs (EAP), gym membership discounts, and resources to support your physical and mental well-being
• Life & Disability Insurance | Company-provided life insurance and disability coverage to protect you and your loved ones
• Commuter Benefits | Commuter benefits to make your journey to a local office easier
• Competitive Compensation | Market-rate salaries benchmarked against data to ensure you’re paid fairly for your expertise and impact
• Competitive Compensation | Market-rate salaries benchmarked against data to ensure you’re paid fairly for your expertise and impact
• Performance Incentives | Bonus or commission opportunities based on role and performance
• Employee Referral Program | Generous referral bonuses when you help us find great talent; your network matters
• Financial Planning Resources | Access to financial wellness programs and planning tools to help you make informed decisions about your future
• Parental Leave | Generous paid parental leave for new parents, because welcoming a new family member is a life-changing moment
• Family Medical Leave | Extended leave options for family caregiving, medical situations, and life transitions
• Family-Inclusive Benefits | Healthcare coverage that extends to domestic partners, spouses, and dependents
• Professional Development Budget or Tuition Reimbursement | Financial support for continuing education, certifications, and degree programs relevant to your career. Annual budget for conferences, courses, workshops, and learning resources
• Internal Mobility | Career growth happens in multiple directions — move up, across functions, or to new locations as opportunities arise
• Mentorship | Connect with experienced leaders across the organization who can guide your career development
• Craft beer on tap for celebrations and team gatherings
• Fully stocked kitchen with snacks and beverages
• Collaboration spaces designed for both focused work and team brainstorming
• Cafe for vibing, gaming, and recharging between meetings
• Walking distance to restaurants, shops, and the waterfront