Software Engineer

About RelyComply

RelyComply is an AI-powered compliance technology company on a mission to empower financial institutions with intelligent, automated, and scalable solutions that combat financial crime, reduce operational friction, and drive regulatory confidence. We are transforming outdated compliance processes into efficient, data-driven systems that foster innovation, transparency, and trust in global financial ecosystems. Our robust end-to-end platform supports Know Your Customer (KYC), Know Your Business (KYB), and Anti-Money Laundering (AML) operations for financial institutions, fintechs, insurers, and enterprise clients. Leveraging advanced machine learning, natural language processing, and predictive analytics, we deliver real-time monitoring, dynamic risk scoring, and seamless integration capabilities—all through a low-code, modular architecture. As a fast-growing, values-driven company, RelyComply stands out for its commitment to innovation, compliance excellence, integrity, efficiency, and customer-centricity. Join us to be part of a nimble, high-performing team shaping the future of compliance technology.

Role Overview

As a Customer Facing Software Engineer at RelyComply, you will play a pivotal role in delivering, customising, and optimising our AI-powered compliance platform for a diverse array of global clients. Acting as a technical bridge between customers and our product, you will directly impact the success of our implementations, ensure seamless integrations, and drive continuous product improvement through hands-on collaboration and innovation. Your work will help safeguard the integrity of the global financial system while supporting RelyComply’s rapid growth and reputation for excellence.

Key Responsibilities

• Partner with financial institutions and enterprise clients to deliver and integrate RelyComply’s compliance platform in real-world environments.
• Customise software solutions to meet client-specific regulatory, workflow, and integration requirements using our low-code and modular architecture.
• Collaborate with internal product, engineering, and data science teams to translate customer feedback into actionable product enhancements.
• Troubleshoot and resolve complex technical issues in live customer deployments, ensuring operational reliability and high customer satisfaction.
• Develop and maintain scalable workflows, audit trails, and risk models that support compliance excellence and efficiency.
• Act as a trusted technical advisor, providing expert guidance and support to clients throughout implementation and ongoing usage.
• Contribute to the continuous improvement of internal tools, documentation, and best practices for customer delivery.
• Stay current with industry trends, compliance regulations, and AI/ML advancements to inform product and customer strategy.

Required Skills & Experience

• Proven experience as a software engineer or developer delivering customer-facing solutions, ideally in fintech, SaaS, or compliance technology.
• Strong proficiency with modern programming languages (e.g., Python, JavaScript/TypeScript) and API integration.
• Hands-on experience with AI, machine learning, automation, or low-code/no-code platforms.
• Excellent problem-solving skills with the ability to troubleshoot technical issues in complex, data-driven environments.
• Exceptional communication skills and a collaborative, customer-centric mindset.

Preferred Skills & Experience

• Background in financial services, compliance, or regulatory technology (RegTech).
• Experience integrating SaaS solutions with enterprise systems or cloud platforms.
• Familiarity with data privacy, AML, KYC/KYB, or transaction monitoring concepts.
• Ability to design and implement scalable, modular software architectures.

What Success Looks Like

• Deliver seamless, high-impact software solutions that directly enable global financial institutions to detect and prevent financial crime.
• Collaborate with clients and internal teams to customise, integrate, and optimise RelyComply’s AI-powered compliance platform for diverse, real-world environments.
• Continuously enhance customer experience by translating feedback into actionable product improvements, ensuring regulatory confidence and operational efficiency.
• Establish yourself as a trusted technical advisor, building long-term relationships with clients through expert guidance and innovative problem-solving.

Why Join RelyComply?

Impact: At RelyComply, your work safeguards the integrity of the global financial system. By empowering financial institutions to fight financial crime and drive regulatory confidence, you'll play a pivotal role in building more transparent and trustworthy global markets. Every line of code you write helps protect organisations and communities from money laundering and illicit activity.

Growth: RelyComply is in a dynamic growth stage, offering tremendous opportunities for professional advancement. As a Customer Facing Software Engineer, you'll gain exposure to cutting-edge AI, machine learning, and automation technologies, while solving complex problems for leading fintechs, banks, and enterprise clients around the world. You'll have the autonomy to innovate, learn, and progress your career as the company expands globally.

Team: Join a close-knit, high-performing team that values integrity, customer-centricity, and collaboration. At RelyComply, you'll work alongside passionate experts in compliance technology, product, and engineering, all united by a shared mission to drive innovation and operational excellence. Your ideas are valued, your voice matters, and your contributions make a visible difference.

Innovation: RelyComply’s culture is rooted in innovation and forward-thinking. You’ll be empowered to experiment with AI-first compliance tooling, shape low-code and modular architectures, and contribute to a product that sets new industry standards. The company thrives on challenging the status quo—here, you’ll have the freedom to push boundaries and deliver smarter, faster, and more efficient compliance solutions.

Benefits & Perks

• Direct, hands-on experience with advanced AI, machine learning, and automation in compliance technology.
• Opportunities to work on impactful, mission-driven projects with immediate real-world outcomes.
• A collaborative, values-driven team culture that prioritizes integrity, transparency, and trust.
• Exposure to global markets and diverse clients in fintech, banking, and insurance.
• The ability to shape product direction through close client interaction and feedback loops.
• Flexible, agile working environment with opportunities for professional growth and skill development.

How to Apply

To apply for the Customer Facing Software Engineer role at RelyComply, please submit your resume and any relevant project portfolio or code samples that demonstrate your experience delivering client-facing software solutions.

Our recruitment process consists of three stages:

1. Initial Screening (30 minutes): Assess your motivation for joining RelyComply, communication skills, customer orientation, and general fit with our mission and values. We'll also screen for baseline technical knowledge and experience working with customers.

2. Technical Interview (60 minutes): Evaluate your hands-on software engineering ability, experience with modern tech stacks (especially AI/ML, automation, and low-code platforms), and approach to integrating, customizing, and optimizing complex systems for clients. We'll explore your troubleshooting and real-world problem-solving capabilities.

3. Final Interview (45 minutes): Assess cultural fit, alignment with our core values, and your ability to build trust with stakeholders. We'll discuss your long-term potential, growth mindset, adaptability, and ability to translate customer feedback into actionable improvements.

After the final interview, our decision-making team will review all application materials and feedback, focusing on your technical expertise, communication skills, customer orientation, and alignment with our values. Final approval will be completed within one week of your last interview to ensure an efficient and respectful candidate experience.

• Apply now to help us transform compliance technology and make a positive impact on the global financial ecosystem!