Software Engineer - eKYC

About Us

Tentacle Tech is an IT and software development consulting company serving some of Malaysia's largest enterprises. We deliver technology solutions, software development services, and IT consulting across multiple industries. We are looking for a talented professional to join our growing team.

The Role

As a Software Engineer - eKYC, you'll play a hands-on part in bringing an eKYC solution to life within the finance sector, from the first vendor workshops right through to stable, post-production operations. This onsite contract role puts you at the centre of collaboration between vendors, business users, IT teams and security teams, giving you end-to-end exposure to the full solution lifecycle.

What You'll Do

• Participate in technical and business workshops, and review vendor documentation, solution architecture and application design to ensure fit with the existing IT ecosystem

• Manage application and package versions, CI/CD pipelines and deployments across development, SIT, UAT, Production and DR environments

• Develop and execute SIT test cases, support UAT, and work with vendors to troubleshoot issues, including performance, penetration and DR testing

• Coordinate with IT Security on application hardening and key management, and ensure the solution meets organisational security standards

• Provide 2nd-level production support, monitor application health and performance, and ensure SLA and uptime targets are met

• Manage change requests through the SDLC, perform impact analysis, and prepare technical specifications and rollout documentation

What We're Looking For

• Bachelor's degree in Computer Science, Information Technology, Software Engineering or a related field

• 3–6+ years of experience in software engineering, application support, system integration or related IT roles

• Strong experience across the SDLC, with solid exposure to deployment and release management, CI/CD pipelines and version control (e.g. Git)

• Experience in SIT/UAT testing, production support, environment management and technical documentation

• Experience working with third-party vendors and internal IT stakeholders on enterprise applications, ideally in banking or other regulated environments

• A plus: exposure to eKYC, digital identity or onboarding solutions, API-based integrations, DR exercises, and application security concepts

What We Offer

• Competitive salary

• Exposure to a high-impact digital onboarding project within the finance sector

• Training and professional development opportunities

• Mentorship and clear career progression pathways

• A supportive, collaborative team environment

How to Apply

Apply now with your latest CV, or reach out to our recruitment team to learn more.

Benefits:

• Health insurance
• Opportunities for promotion

Application Question(s):

• Are you Malaysian Citizen?
• What is your notice period?

Experience:

• Software Engineer/Developer: 1 year (Preferred)
• eKYC: 1 year (Preferred)

Work Location: In person