Software Engineer - I

Job Summary

Location: Bengaluru (Onsite)

About Company

BIK is an agentic AI CRM built for eCommerce brands, consolidating marketing and customer support workflows into a single, streamlined dashboard. The platform provides 500+ pre-built AI agents and an agent builder, enabling businesses to design custom agents tailored to their unique use cases.

BIK helps eCommerce teams automate and scale interactions across channels such as WhatsApp, Instagram, website chatbots, Facebook Messenger, SMS, and email. By centralizing tooling and intelligent automation, BIK enables faster execution, improved customer experiences, and more efficient operations for online businesses.

Job Description

• Work on implementation and development of scalable systems
• Build APIs and contribute to backend/frontend development
• Take ownership of projects with minimal guidance
• Work closely with teams on architecture and execution

What We Are Looking For

• In-depth experience in cloud services and architecture:
• Message brokers (Pub/Sub)
• Caching mechanisms (Redis)
• Container orchestration (GKE)
• Experience in API design:
• RESTful practices
• API security
• API management tools
• Experience with frontend technologies like React
• Strong communication and management skills
• Ability to work independently and take ownership of large projects

Qualification

• Bachelor’s Degree in Computer Science or equivalent career experience
• 2+ Years of experience in core tech companies
• Familiarity with AI / LLMs (AI agents)

Bonus (Good to Have)

• Experience with OpenAI APIs, Langchain, and Python

Tech Stack

• Frontend: React
• Backend: Node.js, Python
• Cloud: GCP / AWS
• Databases: Elasticsearch, PostgreSQL, Firestore

Interview Process

Round 1: Basic Implementation Round

• Implementation problem depending on tech stack
• Focus on speed and accuracy

Round 2: Advance Implementation Round

• Implementation problem depending on tech stack
• Focus on speed and accuracy

Round 3: Design Round

• High-level system design discussion
• Focus on software architecture and building from scratch

Interview Best Practices

• Ensure your local development setup is ready (live coding may be required)
• Be in an environment where you can keep your camera on for better interaction