Software Engineer (Infrastructure)

• As a member of the infrastructure team, you’ll play a key role in maintaining a high bar for reliability. Our customers depend on our systems being operational, as downtime can directly lead to lost revenue
• You’ll be responsible for the infrastructure powering the entire product, from event ingestion, API services, alerting, invoicing, and everything in between
• Lead infrastructure resiliency efforts - recovery mechanisms, tenant isolation, load spike handling, etc
• Improve observability and operability of our systems
• Build performance-critical, user-facing infrastructure (eg. real-time event processing)
• Plan scaling initiatives to handle large customer growth
• Partner with other engineering teams to ensure we build reliable product features
• Learn from a talented peer group, and share your expertise

Benefits

• Medical insurance - 100% coverage for you and dependents

• Dental, vision, and life insurance

• Unlimited PTO, with 15 days minimum encouraged

• 401k plan

• 16-week paid parental leave with equity vesting

• Commuter stipend

• Catered lunches in the office

• You have a knack for investigating and debugging tricky errors and performance issues

• You have 3+ years of experience in software engineering, and you’ve worked in in the infrastructure domain for 2+ years

• You think deeply about edge cases, failure modes, bottlenecks, etc

• You enjoy building scalable infrastructure for a high-growth product

• You can effectively mentor fellow engineers on best practices (observability, rollout strategies, risk mitigation, etc)