Software Engineer (MTS, Agent Studio & Observability UI)

• Join the Agentforce Optimization Agent team at Salesforce, where we’re building the first AI-native observability platform for agentic systems. Based in San Francisco, you’ll help shape how customers see, understand, and improve their AI agents — crafting the interfaces that turn complex agent session data into clear, actionable insight directly inside Agent Studio
• Own the UI surface for agent observability: Build and ship production-grade React components and views that surface optimization insights, session analysis, and performance signals inside Agent Studio’s Sessions and Details views — making complex AI data legible and actionable for developers
• Drive the Agent Studio integration: Lead frontend development across the Agent Developer Lifecycle (ADLC), integrating observability tooling into Salesforce Core and ensuring your components work reliably across multi-tenant, multi-cloud environments
• Solve real-world UI performance challenges: Tackle rendering and data-fetching performance at scale — designing frontend systems that handle high-volume agent session data with low latency and a seamless developer experience
• Build and ship using AI as a core workflow tool: Push the boundaries of AI development tools (Claude Code, GitHub Copilot, Cursor) to deliver secure, optimized, production-grade code — and contribute to the shared system context that keeps AI outputs reliable

Benefits

• Medical Care
• Life Insurance
• Retirement Savings
• Employee Assistance Programs
• With 9 standard holidays and four floating holidays, you get a total 13 paid days off each year- You have advanced prompt engineering skills: the ability to write precise, structured prompts and cultivate the system context that makes AI outputs reliable, secure, and production-ready
• You bring a demonstrated, genuine AI-first approach to engineering — using AI tools to move faster, build fluency across the stack, and contribute well beyond your core specialty
• A related technical degree required
• You have strong, hands-on experience building production frontend applications in JavaScript/TypeScript and React, with a track record of shipping performant, accessible UI at scale
• You’ve worked within a large-scale platform or multi-cloud environment and understand the constraints that come with it (security, compliance, multi-tenancy)
• You have experience integrating frontend systems with real-time data sources, streaming APIs, or analytics/observability platforms