Software Engineer (SMS Adapter)

• The SMS Adapter makes that data usable: a secure connector that runs at the store or corporate office, pulls data directly from the store’s system, and syncs it to Ottimate’s AP platform
• We’re looking for a software engineer to own this adapter end-to-end, from the initial data connection and sync logic through to the security, reliability, and deployment experience that lets a non-technical store operator run it with confidence
• This is a high-ownership, high-autonomy role. You’ll be one of the first engineers dedicated to this product line, working closely with the retail/grocery product owner and store-side IT contacts at pilot customers
• Build and maintain the adapter that connects to in-store systems, starting with BRdata, and syncs invoice items, vendor, and PO data to Ottimate
• Design and harden a reliable sync process: delta and full syncs, retry and backoff behavior, conflict handling, and clear failure visibility when a store’s network or data source is unreliable
• Own local data handling and credential storage so the adapter can run unattended and securely on a store’s machine
• Build and improve the setup and monitoring experience that store staff and support use to configure connections, check sync health, and troubleshoot issues without engineering involvement
• Establish strong automated test coverage for the adapter and keep it reliable across all target deployment environments (Windows is the primary target)
• Own packaging, updates, and installation for software running on store-owned machines, often behind restrictive IT policies
• Work directly with pilot retail/grocery customers to diagnose environment issues, such as network, permissions, and data access, and turn them into product and reliability improvements
• Define and evolve the adapter’s data model and mapping layer as we onboard additional store systems beyond BRdata
• You’ll be the engineering owner of a product that’s foundational to Ottimate’s entry into a new market
• The work you ship directly determines whether retail and grocery customers can get their invoice data into Ottimate at all
• You’ll have significant latitude to shape the adapter’s design, testing strategy, and roadmap as the product line grows
• You will be part of a growing team, at a pinnacle moment of scale for the business, and experience the excitement of working in a startup where each action makes a huge difference
• You will have the agency to solve difficult problems creatively, the freedom to explore work that inspires you, and infrastructure to ensure you’re constantly challenged and developing
• You will work with sharp, passionate teammates solving some of the most unique challenges and positioning our product as a premier finance automation solution

Benefits

• Health & Retirement: We offer comprehensive medical, dental, vision coverage as well as a 401(k)
• Paid Time Off: We offer plenty of vacation and personal time off to give you the time to step away, unwind, and recharge- A track record of writing dependable integration and sync code: idempotency, retries, partial-failure handling, observability
• Experience building and shipping software that runs on end-user machines, including the packaging and distribution concerns that come with that
• Practical testing instincts. You know when to reach for integration and end-to-end tests, not just unit tests, to catch real-world failure modes like a flaky store network or a locked-down machine
• Bonus: Prior experience with retail/grocery back-office systems, POS integrations, or field-deployed software supporting non-technical end users
• Solid database experience, including comfort reverse-engineering schemas in third-party systems you don’t control
• +5 YoE in strong software engineering experience, with a track record of owning a product end-to-end, from the data layer through the user-facing experience
• Comfort operating with ambiguity. This is a new, fast-moving product area without years of established internal convention to lean on
• If you are excited about the role but do not meet 100% of the qualifications listed above, we encourage you to apply. Nothin