Software Engineering Manager II - Fulfilment

Get to Know the Team

The Fulfilment Engineering team builds the technology that connects demand with supply across Grab's services. We solve complex marketplace problems spanning allocation, driver experience, reliability and operational efficiency, supporting millions of transactions across Southeast Asia.

We work with Product, Data Science, Analytics, Operations and other engineering teams to develop scalable systems that improve the experience of our driver-partners and consumers.

Get to Know the Role

You will lead a team of software engineers responsible for building and operating critical fulfilment capabilities. You will create the conditions for the team to deliver reliable outcomes, grow technical leaders and translate product and business priorities into an engineering roadmap.

As an Engineering Manager, you will remain technically fluent while empowering senior individual contributors to lead architecture and detailed technical decisions. You will report to the Senior Software Engineering Manager. You will be fully on-site in Jakarta.

The Critical Tasks You Will Perform

• Lead, coach and develop a team of software engineers, setting clear expectations and individual growth plans.
• Partner with Product, Data Science, Analytics and Operations to define priorities, roadmaps and measurable outcomes.
• Own planning and delivery of the team's engineering roadmap, manage dependencies and risks.
• Work with senior engineers to establish sound technical direction and make appropriate architecture and engineering trade-offs.
• Improve the reliability, scalability, security, observability and cost efficiency of the systems owned by the team.
• Establish effective engineering practices covering design reviews, testing, deployment, incident response and continuous improvement.
• Create an inclusive environment where team members have clarity, psychological safety and meaningful ownership.
• Attract, assess and retain strong engineering talent while contributing to hiring and talent development across Grab.
• Communicate progress, risks and decisions to technical and non-technical teams.