Software/ IT Personnel

Job Summary

We are seeking a technically skilled and proactive Software/IT Personnel to manage the organization's IT infrastructure, provide technical support, maintain computer systems, and assist with software development, implementation, and maintenance where required. The successful candidate will ensure the smooth operation of computer systems, networks, software applications, and other technology resources while supporting employees with technical issues.

Job Description

• Install, configure, maintain, and troubleshoot computer systems, printers, software applications, and other IT equipment.
• Provide technical support to staff and resolve hardware, software, network, and connectivity issues.
• Monitor and maintain the organization's computer networks, internet connectivity, and IT infrastructure.
• Install software updates, security patches, and system upgrades.
• Manage user accounts, access permissions, passwords, and system configurations.
• Support the implementation, maintenance, and optimization of business software and applications.
• Develop, customize, test, or maintain software applications where required by the organization.
• Monitor system performance and identify opportunities to improve efficiency and reliability.
• Implement basic cybersecurity measures, data protection procedures, and regular data backups.
• Maintain accurate records of IT assets, software licences, system configurations, and technical support requests.
• Train employees on the effective use of company software, systems, and technology tools.
• Liaise with external IT vendors and service providers when specialized support is required.
• Assist with website updates, email administration, cloud services, and other digital platforms where applicable.
• Ensure compliance with company IT policies and information security standards.
• Prepare reports on IT activities, system issues, and maintenance operations.
• Perform other IT-related duties assigned by management.

Requirements/Skills

• OND, HND, or Bachelor's degree in Computer Science, Information Technology, Software Engineering, Computer Engineering, or a related field.
• Proven years of relevant experience in IT support, systems administration, software development, or a similar role.
• Good knowledge of computer hardware, operating systems, software installation, and troubleshooting.
• Understanding of computer networking, internet connectivity, and basic cybersecurity practices.
• Proficiency in Microsoft Office applications and common business software.
• Familiarity with programming languages, databases, web technologies, or software development tools is an advantage.
• Ability to diagnose technical problems and provide practical solutions.
• Strong analytical, troubleshooting, and problem-solving skills.
• Excellent communication and customer service skills.
• Good documentation, organization, and time-management abilities.
• Ability to work independently and support non-technical staff.
• Willingness to learn new technologies and adapt to changing business requirements.

Pay: ₦80,000.00 per month

Work Location: In person