Metlife
Software Platform Engineer II
Skills
2 months ago
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Important information
Contract type:
Permanent
Location:
Hyderabad, Telangana, India
Work mode:
Onsite
Published on:
24 August 2026
What they need
- Design, develop, and deploy Salesforce Lightning Web Components (LWC) for scalable and reusable solutions.
- Integrate Salesforce with CRM systems and contact center tools (e.g., Genesys, NICE, or similar) using APIs and open channels.
- Implement AI-driven features such as intent recognition, conversational flows, and personalization within Salesforce applications.
- Collaborate with cross-functional teams to ensure seamless integration between Salesforce, CRM, and contact center platforms.
- Optimize application performance and ensure compliance with best practices and security standards.
- Conduct unit testing, troubleshooting, and performance tuning for deployed solutions.
Disclaimer: This job description has been sourced from a public domain and may have been modified by Naukri.com to improve clarity for our users. We encourage job seekers to verify all details directly with the employer via their official channels before applying.
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