Software Quality Assurance Analyst

What you’ll do

• Analyze requirements, user stories, and designs to build test plans, test cases, and acceptance criteria
• Run functional, regression, integration, usability, and exploratory testing across web, mobile, and API products
• Find, document, and report defects with clear steps, screenshots, logs, and impact so developers can fix them fast
• Test APIs with Postman or similar tools, and check data in databases with basic SQL queries
• Write and maintain automated tests with Selenium, Playwright, Cypress, or similar tools (we’ll teach you if you’re new to it)
• Take part in Agile ceremonies: sprint planning, refinement, standups, and retrospectives, and speak up on risk and quality
• Verify fixes, run release testing, and sign off on go-live readiness
• Track test coverage, defect trends, and quality metrics, and share what they mean in plain language
• Test across browsers, devices, and operating systems, including accessibility checks
• Manage tests and defects in Jira, TestRail, Zephyr, Azure DevOps, or similar tools
• Support user acceptance testing (UAT) and help business users understand what they’re testing
• Use AI-assisted tools to generate test ideas and data, then apply your judgment to what’s useful
• Suggest improvements to testing process, tooling, and how the team builds quality in

Find your level

• Level Typical experience What you’ll own
• QA Analyst I - 0-2 years : Executing test cases, exploratory testing, defect reporting, learning our product and tools with a dedicated mentor
• QA Analyst II - 2-5 years : Owning test planning for features or releases, writing automation, API testing, mentoring newer analysts
• Senior QA Analyst - 5+ years : Setting test strategy, leading quality for major releases, improving process and tooling, mentoring across teams

Promotion criteria are written down at every level, with regular career conversations. Many of our analysts have moved into QA automation, SDET, business analysis, product, and QA leadership roles.

What you bring

Must have

• Understanding of the software development lifecycle and core testing concepts (test cases, regression, severity vs. priority)
• Sharp attention to detail and a curious, “what if?” mindset
• Clear written communication, especially in bug reports
• Comfort learning new tools and products quickly
• Bachelor’s degree in Computer Science, IT, Business, or a related field, or equivalent experience. Bootcamp graduates, support or help-desk professionals, and self-taught testers are welcome. We hire for judgment, not pedigree.
• Authorization to work in the US

Nice to have (not required)

• Hands-on experience with Jira, TestRail, or similar test management tools
• Basic SQL, API testing (Postman), or browser developer tools
• Exposure to test automation (Selenium, Playwright, Cypress) or scripting in Python, JavaScript, or Java
• Certifications: ISTQB Foundation or Advanced, CSTE, or Agile testing credentials (we’ll pay for these)
• Mobile testing experience on iOS and Android
• Familiarity with Agile, Scrum, or Kanban
• Experience with accessibility, performance, or security testing basics
• Domain experience in [fintech, healthcare, e-commerce, SaaS, insurance, etc.]
• Bug bounty finds, beta testing, or a documented personal testing project you can discuss