Software Sales & Solutions Executive

We are looking for a customer-oriented and proactive professional to manage the complete software sales and customer lifecycle, from lead management and product demonstrations to software configuration, client onboarding, training, and after-sales support.

Key Responsibilities

• Lead Management: Manage incoming leads, follow up with prospective customers, understand their needs, and work towards converting leads into customers.
• Software Demonstrations: Conduct product demonstrations and presentations to showcase software features, functionalities, and business benefits.
• Requirement Gathering: Understand client business processes, challenges, and requirements to identify suitable software solutions.
• Software Configuration: Configure the software for demonstrations and set up product features and workflows according to customer requirements and available functionalities.
• Sales & Deal Closure: Address customer queries, explain product capabilities, follow up with prospects, and facilitate sales closure.
• Client Onboarding: Assist customers with the initial setup and implementation of the software.
• User Training: Conduct training sessions for client employees and administrators to help them understand and use the software effectively.
• After-Sales Support: Provide ongoing assistance to customers regarding software usage, configuration, and product-related queries.
• Client Relationship Management: Maintain strong customer relationships, ensure customer satisfaction, and support long-term retention.
• Internal Coordination: Coordinate with technical and internal teams to address customer requirements, resolve issues, and communicate feedback.

Required Skills

• Excellent verbal and written communication skills.
• Good presentation, demonstration, and client interaction skills.
• Strong problem-solving and requirement-understanding abilities.
• Customer-focused approach with good interpersonal skills.
• Ability to learn software products and understand their features and configurations.
• Good organisational skills and the ability to manage multiple leads and customer requests.
• Willingness to work across sales, software configuration, client training, and customer support.

Preferred Qualifications & Experience

• Bachelor's degree in any relevant discipline.
• Experience in software sales, pre-sales, customer support, implementation, or client-facing roles is preferred.
• Familiarity with SaaS products, helpdesk software, CRM, ITSM, or other business applications is an advantage.
• Freshers with strong communication skills, a willingness to learn, and an interest in software sales may also apply.

Pay: ₹10,000.00 - ₹30,000.00 per month

Language:

• fluent English (Required)

Location:

• Nashik, Maharashtra (Required)

Work Location: In person