Software Specialist

Position : Software Specialist

Location : Kepong

Working Days / Time : 8.30am – 5.30pm / Mon – Fri

Summary

Design and implement customized software solutions to meet customer needs. Collaborate with Application Support team and R&D team to ensure solutions meet customer satisfaction

Responsibility

· Design, develop and maintain software products that meet customer requirements

· Establish discussion with customers on new features and/or customization solutions based on request.

· Preparing technical documentation such as system customisation spec sheet based on customer feedback and requirements.

· Develop and maintain test data to support various testing scenarios as and when there is new version of update release.

· Participate in solution demo on new system to new customer or existing customer.

· Collaborate with related departments in ensuring the continuous testing processes improvement and enhance efficiency and effectiveness.

· Work closely with the R&D team for enhancement and customization and solving of software bugs related issues.

· Provide L1 and L2 support for customer in terms of troubleshooting and perform data amendment when required (may be after office hours in emergency cases).

· Any other projects assign by Management from time to time.

Requirements

· Candidate with at least degree in computer science, software engineering or related field.

· At least 2 years of working experiences in the related field.

· Strong analytical and problem-solving skills, with ability to think critical and independently.

· Experience in designing and executing testing.

· Knowledge in software testing, with emphasis on SQL knowledge.

· Excellent communication skills with ability to effectively collaborate with cross-functional department and customers.

· Knowledge of ISO compliance standards or experience in web server and VM are added advantages.

· Able to work independently. Training will be provided.

Job Types: Full-time, Permanent

Pay: Up to RM8,000.00 per month

Benefits:

• Opportunities for promotion
• Professional development

Work Location: In person