Software Support Engineer

• Provide software support for existing applications and systems.
• Investigate and resolve issues and disputes raised by the customer.
• Interact with Call Centre, Field Engineer and Customer to prioritise, troubleshoot and resolve problems.
• Provide on-site support when required including system installation and upgrading activity.
• Maintain technical troubleshooting processes and procedures.
• Perform application testing.
• Involve in software development as a secondary task.

Requirements:

• Candidate must possess at least an Advanced/Higher/Graduate Diploma in Computer Science/Information Technology or equivalent.
• Fresh graduates are encouraged to apply.
• Full time position is available.