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Software Support Engineer

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Onsite

Software Support Engineer

TOWAM Sdn. Bhd.

Software Support Engineer

1 month ago

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Important information


Contract type:

Permanent

Location:

George Town, Penang, Malaysia

Work mode:

Onsite

Published on:

8 September 2026

What they need


Responsibilities:

  • Conduct software installation and confirm customer specification of machine.
  • Perform diagnostic check on system, isolate the problem and provide solution.
  • To manage and coordinate jobs to meet manufacturing schedule.
  • Provide technical support to manufacturing department.
  • Prepare operation manual and provide training to users/ customers.
  • Compile the machine data and report the machine status after job done.
  • Provide timely reports to section manager or department head.

Requirements:

  • Candidate must possess minimum Diploma in Mechatronics Engineering or equivalent.
  • Fresh graduates are welcome to apply.
  • Experience in PLC programming and debugging are required for this position.
  • Knowledge in schematic diagram and assembly drawing.
  • Willing to travel locally and to be prepared to extend long working hours.
  • Strong analytical and troubleshooting skills.
  • Good time management and communication skills.
  • Able to muti-task and able to work under pressure to meet deadlines.

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