Software Support - HRMS

Responsibilities:-

HRMS

• Provided support such as guidance, troubleshooting or consultation to dealers and customers on HRMS Products via phone calls, emails and remote access.
• Keeps record of the job performed such as inquiries, complaints, feedback and solution provided.
• Follow up unfinished job from time to time both internally and externally to ensure customer’s inquiries does not left unattended.
• Able to work both independently as well as a team.
• Ad-hoc task may be assigned by team leaders from time to time if required.

Requirements:-

• Diploma/Degree in Information Technology or relevant field.
• Able to communicate in both English and Bahasa Malaysia.
• Tech savvy with working knowledge of retails and F&B are added advantage.
• Knowledgeable in Microsoft SQL will be added advantage.
• Service-minded, patient, and able to communicate clearly with users.
• Strong analytical and problem-solving skills.
• Candidates fluent in mandarin is added advantages as role requires candidates to deal with mandarin speaking clients.
• Familiar in HRMS hardware, networking and Windows OS troubleshooting.
• Fresh graduates are encouraged to apply for this position.

Benefits:-

• 5 Working days
• Parking Subsidy
• Full-stocked fridge and pantry: coffee, tea, biscuits and etc.
• Medical, Dental and Optical benefits, Hospitalization & Surgical Insurance and Group Personal Scheme.
• Training and guidance provided
• Smart casual working attire
• Festive seasons and birthday celebrations
• Sports Activities (Badminton & Pickleball)

Why Join Us:-

• AutoCount is a vibrant and youthful company - Join a fun and fast growing team.
• We aspire to be the most preferred brand in the Asia and you can be part of the success story of AutoCount.
• Provide our employees a stable work environment with equal opportunity for learning and personal growth.
• Provide a competitive salary & benefits package.
• We encourage creativity and innovation for improving the effectiveness of the company.
• Maintain open two-way communication between employees, management and customers.
• We encourage work life balance practice in the company.
• Friendly working environment.

Locations:-

• 2 Offices: Meritus at Oasis Corporate Park, Ara Damansara & Gravit 8, Bayuemas Klang

We regret only shortlisted candidates will be notified