Software Support Specialist - Accounting Software

We are looking for Software Support Specialist - Accounting Software

Location : Madurai

Roles & Responsibilities:
We are looking to hire a jovial and energetic Accounting Software Support Specialist which in charge to support all client enquiries referring to Accounting Software related matters. The respective employees are accountable for being proactive and alert to maintain and support our company's production progress.

Main Responsibilities:

• Provide support to end users on enquiries to Accounting Software via phone call / email / remote assistance.
• Provide Software technical assistance, troubleshoot and resolve issues.
• Perform data migration works, templates creation where necessary.
• Resolve customer issues in a timely & professional manner.
• Involve in ad-hoc tasks where applicable.

Mandatory Skills:

• Candidate must possess at least a Diploma or relevant qualifications equivalent to the field required.
• Fresher with M.com Background is preferred.
• Proficient in English

Benefits:

• Health insurance
• Paid sick time
• Provident Fund

Work Location: In person