Software Support Specialist

Responsibilities:

• Manage and maintain business software and internal applications.
• Provide technical support for application and software-related issues.
• Support software installation, configuration, upgrades and integrations.
• Manage databases, user access, backups and system documentation.
• Coordinate with software developers and external vendors.
• Recommend software improvements based on operational requirements.

Requirements:

• Bachelor’s degree in Computer Science, Software Engineering or IT.
• Minimum five years of relevant software or application-support experience.
• Strong troubleshooting, database and systems-support skills.
• Knowledge of cybersecurity, data backup and access-control practices.
• Experience supporting enterprise or billing software will be preferred.

GENERAL REQUIREMENTS

• Relevant Bachelor’s or Master’s degree from an HEC-recognized institution.
• Minimum five years of relevant professional experience.
• Strong communication, computer, analytical and problem-solving skills.
• Practical experience relevant to the advertised position.
• Gas, energy or utility-sector experience will be preferred where applicable.
• Fresh graduates and applicants with less than the required experience will not be considered.
• Female candidates are encouraged to apply.

Pay: Rs50,000.00 - Rs250,000.00 per month

Work Location: In person