Software Technical Support - Digital Forensics

Are you passionate about mobile technologies and interested in working on software that helps investigate crimes around the world?

We are looking for a new colleague to join our Technical Support team . You will do much more than answer user queries—you will test mobile devices, collaborate with developers and help improve our digital forensics software.

What will you do?

• Test our software on a variety of mobile devices.
• Handle technical requests from users.
• Collaborate with developers to improve existing features.
• Contribute to the design and implementation of new features.
• Create and update technical documentation.
• Work with the latest software and hardware tools.
• If you have leadership ambitions, you can grow into the role of Technical Support Team Leader .

What are we looking for?

• Good written and spoken English .
• Solid knowledge of Windows and experience with driver installation.
• An interest in mobile technologies and a passion for solving technical challenges.
• Experience with software testing, mobile technologies, rooting or jailbreaking is an advantage.

What do we offer?

• Comprehensive training and support from experienced colleagues.
• Opportunities for professional growth and greater responsibility.
• Modern offices in Lighthouse Towers in Prague’s Holešovice district .
• A MultiSport card , high-quality equipment and workplace refreshments.
• A friendly team that works well together even in challenging situations.

If you enjoy technology, like finding solutions and want a role that is anything but repetitive, we would love to hear from you!