Software Technical Writer

Technical Writer Software

Preferred Skills:

• Technical writer with CS degree and 5+ years of practical experience in creating software user guides, API documentation, and system manuals for enterprise applications, warehouse management systems (WMS), and enterprise resource planning (ERP) integration workflows.
• Core skills include excellent command of English, strong eye for detail, and the ability to accept and implement constructive feedback on writing drafts.

Required Skills & Qualifications

• Writing Skills: Strong ability to explain technical concepts in simple terms.
• Industry Knowledge: Basic familiarity with manufacturing, supply chain, WMS, or ERP concepts.
• Tools Proficiency: Experience with MS excel, powerpoint, Visio, Git, and automation tools.
• Education: Bachelors degree in Computer Science, or a related field.

Key Responsibilities

• End-User Documentation: Draft and update step-by-step User guides, FAQs, and Help manuals for Web applications and Android mobile apps
• Visual Design: Create basic workflow diagrams and process charts to make complex logistics processes easier to understand
• Version updates: Draft release notes and feature summaries for enterprise clients during upgrade cycles.
• Interface Mapping: Document system integration touchpoints between custom apps and SAP ERP / MES platforms.
• API & Data References: Maintain internal and external technical documentation for backend data flows and message queues.
• System Config Guides: Author deployment manuals for system administrators managing on-premise and cloud infrastructure.