Software Tester / QA: I

We are looking for a detail-oriented QA specialist to support end-to-end validation of smart retail cart technology in Richmond, Virginia. This Long-term Contract position is ideal for someone who enjoys working at the intersection of software and physical devices, ensuring reliable performance across mobile applications, connected hardware, and in-store integrations. The role will partner closely with engineering, product, and deployment teams to help deliver high-quality releases for retail environments.

Responsibilities:

• Lead comprehensive validation efforts for new features and recurring release cycles across smart cart deployments used by multiple retail partners.

• Perform integrated testing across Android applications and connected components such as payment devices, cameras, scales, and other peripheral hardware.

• Create, organize, and update detailed test scenarios and execution plans to support product launches, enhancements, and site-specific implementations.

• Record defects in issue-tracking systems, assess severity, and work with engineering teams to investigate root causes and confirm fixes.

• Coordinate with product, deployment, and external retail stakeholders to support pilots, feature introductions, and operational readiness.

• Execute hands-on testing with physical equipment to confirm dependable interaction between software workflows and hardware behavior.

• Contribute to release quality by verifying system performance through both targeted functional testing and broader regression coverage.

• At least 5 years of experience in quality assurance or test engineering, preferably in environments involving hardware, embedded systems, or retail technology.

• Strong troubleshooting skills for Android-based platforms, including the ability to review logs and investigate application behavior.

• Experience using test management and defect tracking tools such as TestRail, Jira, or similar platforms.

• Ability to develop structured test documentation, including test cases, execution strategies, and defect reports.

• Comfortable working onsite and directly handling devices such as carts, payment terminals, and connected peripherals.

• Effective written and verbal communication skills with the ability to collaborate across technical and business teams.

• Familiarity with analytics, observability, or automation tools such as Python-based testing frameworks is a plus.

• Exposure to computer vision, machine learning validation, or grocery and retail solutions would be beneficial.

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