Solar Operations Coordinator

Solar Operations Coordinator

Company: XEOTEC E-Services Private Limited
Location: Guwahati, Assam
Job Type: Full-time, In-person
Experience: Fresher / 0–2 Years
Salary: ₹16,000–₹22,000 per month

Job Summary

XEOTEC E-Services Private Limited is looking for a responsible and organized Solar Operations Coordinator to support our PM Surya Ghar and solar project operations in Assam.

The selected candidate will coordinate customer applications, documentation, site activities, installation progress, vendor communication, APDCL-related follow-up, commissioning and subsidy-status tracking.

This role requires strong follow-up, documentation, customer communication and coordination skills.

Key Responsibilities

• Coordinate PM Surya Ghar customer applications from start to completion
• Collect and verify customer documents
• Maintain project-wise application and status records
• Coordinate with customers regarding pending documents and project updates
• Support APDCL-related documentation and follow-up
• Coordinate site surveys and installation schedules
• Coordinate with installers, technicians, vendors and internal teams
• Track material, installation and project-progress status
• Follow up on inspection and commissioning activities
• Track subsidy request and subsidy-status progress
• Maintain accurate Excel / Google Sheets / MIS reports
• Prepare daily and weekly pending-case reports
• Escalate delayed or blocked cases to management
• Maintain proper digital and physical documentation
• Support customer calls, WhatsApp communication and status updates
• Coordinate with Sales and Accounts teams for project handover and payment status
• Maintain confidentiality of customer and company information

Project Workflow

The selected employee will help coordinate the following process:

Lead / Customer Confirmation
→ Document Collection
→ Application Processing
→ Site Survey
→ Installation Coordination
→ Inspection
→ Commissioning
→ Subsidy Request / Follow-up
→ Project Closure

Required Skills

• Good communication and coordination skills
• Basic to good knowledge of MS Excel / Google Sheets
• Good documentation and record-management ability
• Comfortable speaking with customers and vendors
• Strong follow-up skills
• Basic computer knowledge
• Ability to handle multiple cases simultaneously
• Good attention to detail
• Problem-solving attitude
• Willingness to learn solar and government-portal processes

Language Preference

Candidates who can communicate in the following languages will be preferred:

• Assamese
• Hindi
• English

Preferred Candidate Profile

We are looking for someone who is:

• Responsible and punctual
• Good at documentation
• Strong in follow-up
• Comfortable handling customers
• Able to coordinate with multiple

*

Pay: ₹16,000.00 - ₹22,000.00 per month

Benefits:

• Cell phone reimbursement
• Health insurance
• Internet reimbursement
• Paid sick time
• Paid time off

Work Location: In person