Solar Sales & Service Administrator

About the role

Solar Sales & Service Administrator to support customers, sales team and solar projects from enquiry through to completion.

Key responsibilities

• Respond to customer enquiries by phone and email
• Support sales with quotes, orders and follow-ups
• Maintain customer and sales records
• Coordinate appointments and site visits
• Assist with project documentation and administration
• Keep customers updated on project progress
• Liaise with customers, installers, suppliers and internal teams
• Provide excellent customer service

About you

• Previous customer service or administration experience
• Strong communication and organisational skills
• Confident using computers and business systems
• Good attention to detail and ability to manage multiple tasks
• Positive, reliable and professional approach
• Knowledge or experience in the solar industry is an advantage
• Willingness to learn and work as part of a team