Solar Service Technician

Position : Solar Service Technician

Location: Persiaran Jubli Perak, Seksyen 22, 40300 Shah Alam, Selangor

Industry: Renewable energy equipment manufacturing and wholesale trade industry

Contract: 12 months via PERSOL

Working Hours: Monday to Friday (9:00 AM – 6:00 PM) & Saturday (9:00 AM – 1:00 PM)

Working Arrangement: Fully onsite

Salary: RM3,500 – RM5,000 (based on experience & skills)

About the Role

This role offers a combination of technical training, customer engagement, installation support, troubleshooting, maintenance, and innovative energy solutions, making it an excellent opportunity for engineers who enjoy both office-based and field-based responsibilities.

Key Responsibilities

Customer Training & Technical Enablement

• Design and deliver comprehensive training programs on inverter installation, operation, and maintenance.
• Develop and maintain training materials, including manuals, presentations, videos, and user guides.
• Conduct workshops, seminars, webinars, and hands-on customer training sessions.
• Assess participants' understanding and provide feedback to improve learning outcomes.
• Continuously update training content to reflect new product enhancements and industry best practices.

Technical Service & Support

• Perform preventive, corrective, and emergency maintenance for Solar PV systems.
• Conduct on-site installation, commissioning, troubleshooting, and repair activities.
• Provide technical guidance and ongoing support to customers.
• Ensure optimal system performance through effective diagnosis and resolution of technical issues.

Root Cause Analysis & Problem Solving

• Investigate technical failures and recurring faults.
• Conduct site assessments and root cause analysis (RCA).
• Prepare detailed technical reports and recommendations for management and customers.
• Support continuous improvement initiatives to enhance system reliability and performance.

Documentation & Inventory Management

• Prepare and submit technical documentation upon project completion.
• Maintain accurate service records and spare parts inventory.
• Ensure proper traceability and tracking of spare parts movement.
• Submit daily work reports in Excel format to the reporting supervisor.

Industry Engagement

• Participate in conferences, exhibitions, and B2B meetings.
• Stay updated on emerging solar PV technologies, energy storage solutions, and industry innovations.

Who We're Looking For?

• Diploma in Engineering or a related technical discipline.
• Minimum 2 years of relevant working experience.
• Strong troubleshooting, analytical, and problem-solving skills.
• Comfortable conducting both customer training and field maintenance activities.
• Willingness to travel extensively within Malaysia as required (e.g. Ipoh, Kuala Lumpur, Selangor)
• Occasional overseas travel, mainly to Singapore

Why Join This Opportunity?

• Exposure to cutting-edge Solar PV, Battery & ESS technologies
• Opportunity to work with industry-leading renewable energy solutions
• Hands-on field experience and customer-facing responsibilities
• Regional exposure through local and overseas assignments
• Be part of the growing clean energy transformation