SolarWinds Administrator / Monitoring Engineer

Experience

• 5+ years of experience with SolarWinds administration and monitoring.
• Experience in enterprise infrastructure monitoring environments.

Technical Skills

• SolarWinds NPM, SAM, NTA, NCM
• SNMP, WMI, WinRM
• Windows Server Administration
• Linux Administration
• VMware Monitoring
• PowerShell Scripting
• TCP/IP Networking
• DNS, DHCP, Active Directory

Required Qualifications Education:

• Bachelor's degree in computer science, Information Technology, Engineering, or equivalent experience.

Key Responsibilities

SolarWinds Administration

• Install, configure, upgrade, and maintain.
• Manage SolarWinds modules such as:
• Network Performance Monitor (NPM)
• Server & Application Monitor (SAM)
• Network Configuration Manager (NCM)
• NetFlow Traffic Analyzer (NTA)
• IP Address Manager (IPAM)

Creating New Alerts & Troubleshooting Alerting

• Configure monitoring for servers, network devices, applications, databases, and cloud services.
• Create and maintain alerts, reports, dashboards, and custom views.
• Develop monitoring policies and standards.
• Optimize polling intervals and monitoring performance.

Troubleshooting

• Investigate and resolve polling issues related to SNMP, WMI, WinRM, and Agent-based monitoring.
• Troubleshoot node availability, application failures, and performance issues.
• Analyze monitoring data to identify trends and potential outages.

Infrastructure Management

• Monitor Windows and Linux servers.
• Monitor routers, switches, firewalls, and load balancers.
• Support monitoring of VMware and cloud environments (Azure/AWS).

Security & Compliance

• Manage monitoring credentials securely.
• Ensure compliance with organizational security standards.
• Participate in audit and compliance activities.

Documentation

• Create and maintain operational runbooks and SOPs.
• Document monitoring configurations and procedures.
• Provide knowledge transfer to support teams.