Solution Architect

Technical Skills Required:

• Minimum 10+ years in infrastructure/solution architecture, with expertise in designing, deploying, and managing enterprise-scale EUC and Digital Workspace solutions.
• Strong expertise in Virtualization technologies, Windows and Linux OS.
• Proficiency in networking, storage, AD, DNS, file servers, and security solutions.
• Hands-on experience in designing solutions for Virtual Desktop Infrastructure (VDI), application virtualization.
• Hands-on experience in sizing large scale environments.
• Experience in handling and managing Large Scale, Enterprise and Strategic customers.
• Advanced troubleshooting skills across Windows and Linux environments.
• Proven client engagement and account management capabilities.
• Strategic mindset with the ability to mentor, inspire, and drive organizational learning.

Good to have:

• Experience in Identity & Access Management (IAM), Cybersecurity products, ZTNA.

• Exposure to DevOps practices, infrastructure automation, and monitoring tools.

Role and Responsibilities:

• Architect, design, and implement end-user computing (EUC) solutions that are secure, scalable, and aligned with evolving client and market needs.

• Partner with Engineering teams to co-develop new features and ensure alignment of infrastructure initiatives with product roadmaps.

• Collaborate with Presales to design and deliver technical bootcamps, empowering teams with future-ready skills.

• Contributing in creating blogs, White papers, validated designs, design templates, architecture templates etc.

• Collaborating with the L&D function for trainings.

• Act as a trusted advisor and technology leader under Customer Succes function, helping in upskilling Professional Services, Technical Support teams.

• Work to provide Quality Assurance for the documentation created by the Professional Services and Pre-Sales team.

• Represent as a Technology Leader for Accops in front of customers.

Soft Skills Required:

• Cross-functional leadership

• Technical enablement & partner programs

• Strategic account management

• Team development & mentoring

• Infrastructure design & optimization

• Proactive problem-solving and continuous improvement