Kyndryl
SOLUTION ARCHITECT
Skills
2 months ago
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Important information
Contract type:
Permanent
Work mode:
Hybrid
Published on:
19 August 2026
What they need
We are looking for an experienced ServiceNow Solution Architect to lead the design, implementation, and improvement of ServiceNow solutions, preferably with Customer Service Management (CSM) experience. The role involves working closely with business and technical teams to deliver digital transformation initiatives.
The candidate will also act as a Scrum Master, managing Agile delivery, leading sprint ceremonies, prioritizing work, and helping teams deliver projects successfully.
The ideal candidate should have strong experience in ServiceNow architecture, system integrations, AI capabilities, enterprise solutions, and stakeholder management. They will be responsible for ensuring solution quality, guiding vendors, optimizing platform usage, and driving innovation through AI and automation.
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