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SOLUTION ARCHITECT

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Hybrid

SOLUTION ARCHITECT

Kyndryl

SOLUTION ARCHITECT

Skills

AIServiceNow

2 months ago

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Important information


Contract type:

Permanent

Work mode:

Hybrid

Published on:

19 August 2026

What they need


We are looking for an experienced ServiceNow Solution Architect to lead the design, implementation, and improvement of ServiceNow solutions, preferably with Customer Service Management (CSM) experience. The role involves working closely with business and technical teams to deliver digital transformation initiatives.

The candidate will also act as a Scrum Master, managing Agile delivery, leading sprint ceremonies, prioritizing work, and helping teams deliver projects successfully.

The ideal candidate should have strong experience in ServiceNow architecture, system integrations, AI capabilities, enterprise solutions, and stakeholder management. They will be responsible for ensuring solution quality, guiding vendors, optimizing platform usage, and driving innovation through AI and automation.

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