Solution Architect - M365

Will you actively create a healthier future for tomorrow?

At Medibank we're encouraged to think big. We have a clear purpose to impact better health outcomes for our customers, patients and our community.

We celebrate diversity of thought because we want to make better decisions for our customers. As we work towards our goal of better health for better lives, we value the knowledge and contribution of Aboriginal and Torres Strait Islanders. We are working hard to create an inclusive workplace and develop Indigenous careers.

Medibank has bold 2030 Vision to deliver the best health and wellbeing for Australia increasingly relies on succeeding in Digital. Digital platforms and engineering services will be a critical enabler for future health and insurance experiences we deliver to our customers. The current Digital platforms have strong capabilities but for us to win in the context of 2030 vision, our digital assets will need to be reimagined and further evolved that is scalable, increases agility and accelerate solution delivery with improved security posture.

About the Role

We're seeking an experienced Solution Architect with deep expertise across Workplace technologies, M365, and modern digital productivity platforms. This is a pivotal role within Medibank's Performance, Architecture & Innovation (PAI) team, responsible for shaping solution plans and architectural direction that enable business-outcome focused delivery across the organisation.

You will play a critical role in uplifting our endpoint environment (Windows 11, macOS, and mobile), maturing our M365 ecosystem, and defining foundational guardrails for Power Platform and Copilot Studio to ensure safe, scalable and compliant adoption of our next-generation workplace tools. This is an initial 6-month contract with a day rate of $1200 incl super.

Experience & Technical Skills

• 7+ years in Solution Architecture, delivering business-focused, multi-system solutions.
• Proven experience with Workplace technologies, Microsoft 365, Power Platform, endpoint management and modern device strategies.
• Strong understanding of architecture frameworks such as TOGAF or SAFe, applied pragmatically in delivery settings.
• Experience designing solutions across both agile and waterfall environments.
• Familiarity with integration approaches (APIs, microservices, SOA), SaaS models, and enterprise platforms (e.g., SAP, Salesforce).

Soft Skills

• Excellent communicator with the ability to simplify technical complexity.
• Strong stakeholder management, negotiation and influencing capabilities.
• Highly organised, with the ability to manage multiple parallel deliverables.
• Strong analytical thinking and problem-solving capability.
• Ability to drive alignment across varied teams and perspectives.

A career with us

At Medibank, we believe work is something we do, not somewhere we go. Our modes of working - Collaboration, Connection and Concentration - help inform how your day is structured and where you choose to work will vary, depending on your role and requirements.

The wellbeing of our employees is our priority. We encourage you to talk to us about any additional support you may require during the recruitment process, as well as how this role can be flexible for you. We encourage applications from candidates with a disability, if you require any adjustments or alternate formats of key information at any stage of the recruitment process, we welcome hearing from you.