Solution Architect – Salesforce | Genesys Cloud

Job highlights

• 8+ years in enterprise software delivery with 3+ years in solution or integration architecture; expertise in APIs, event-driven integration, cloud architecture, identity management, and Salesforce or Genesys Cloud
• Lead technical discovery, define system integrations and cloud architecture, prepare technical documentation, review designs, guide engineering teams, and maintain architecture governance

Key Responsibilities

• Lead technical discovery and translate business requirements into scalable solution architectures.
• Define system integrations, APIs, data flows, security standards, and cloud architecture.
• Prepare architecture diagrams, technical documentation, and solution blueprints.
• Review technical designs, identify risks, and ensure solutions are secure, scalable, and production-ready.
• Guide engineering teams on technical decisions and complex implementation challenges.
• Maintain architecture governance and collaborate with Product Engineering teams.

Required Skills

• 8+ years of experience in enterprise software delivery, including 3+ years in solution or integration architecture.
• Strong expertise in APIs, event-driven integration, cloud architecture, identity management, and data design.
• Good understanding of security, system integration, and production operations.
• Excellent communication, stakeholder management, and technical leadership skills.
• Experience with Salesforce, Genesys Cloud, or similar CRM/contact-center platforms.

Education

Education - Any Graduate in Any Specialization

• Mandaory Keywords - Salesforce / Genesys Cloud

Location - Mumbai, Delhi / NCR, Bengaluru , Kolkata, Chennai, Hyderabad, Ahmedabad, Pune,Remote