Solution Architect ServiceNow

This is a leadership role with TCS ESU (TSS) and involves highly satisfying work in the field of proactive value creation and problem solving for stakeholders involved.

§ Experience across industry verticals, especially Technology/Hi Tech, Software, Professional Services, Mfg & with the flexibility & initiative to take up other industry domains,

§ 10+ years of experience in Design and architect end-to-end solutions leveraging ServiceNow platform capabilities.

§ Industry Specific Consulting and Advisory working with Customers identifying and solving business problems,

§ Multiple transformation program experience in one or more of the following industries: Technology/Hi Tech, Software, Professional Services, Mfg with in-depth understanding of Industry domain and Trends,

§ Excellent articulation skills and ability to pitch to CXOs on Innovation and Thought Leadership,

§ Experience in working with team based in multiple time zones,

§ ServiceNow Certified Technical Architect (CTA) is preferred.

§ Proven expertise in designing and implementing complex ServiceNow solutions including custom applications and Integrations.

§ Strong understanding of JavaScript, HTML, CSS, and ServiceNow scripting language.

§ Strong Problem-solving and communication skills.

§ Ability to manage diverse team and project stake holders (Customer & TCS management, ServiceNow).

§ Experience in working with team based in multiple time zones.

§ Leadership abilities to inspire and guide team.

§ Innovation Mindset

Qualifications:

§ Industry led Advisory & Transformation Experience,

§ Certified Technical Architect (CTA) - ServiceNow

§ 7+ years of ServiceNow ecosystem experience,

§ At least 1 industry domain experience (Technology/Hi Tech, Software, Professional Services, Mfg),

§ Ability to manage CXOs and customer stakeholders

NICE TO HAVE

§ Certified Application Developer (CAD)

§ Certification Implementation Specialist (CIS) in one or more areas