Solution Architect/Lead Developer - AI & ML

Job Summary

AI , Chatbot Development

Responsibilities-

• Lead the evaluation and selection of appropriate tools, frameworks, and platforms for developing conversational AI solutions.
• Design and implement conversational AI solutions that incorporate advanced technologies such as AI, ML, Generative AI, LLMs, and NLP.
• Define and enforce best practices, standards, and guidelines for Conversational AI bot development to ensure scalability, performance, and maintainability
• Oversee the integration of APIs to connect chatbots with external systems (e.g., CRM systems) for enhanced functionality within bot journeys.
• Utilize NLU techniques to enhance the chatbot's ability to comprehend user intent and context, enabling personalized responses that improve user satisfaction.
• Leverage generative AI models (e.g., OpenAI's GPT) to create adaptive chatbots capable of delivering contextually relevant responses based on user interactions. This includes