Solution Architecture Expertise (Ai)

About the role

The Solution Architect acts as the primary strategic and technical bridge between business vision and production-grade implementation. This role is responsible for leading the discovery, design, and governance of a next-generation "agentic" product, leveraging AI agents to automate complex healthcare insurance processes. The architect ensures that all solutions are commercially viable, technically robust, and aligned with India Market healthcare regulations.

Key responsibilities

• Create detailed plans of sessions and agendas for discovery during forward planning
• Lead and facilitate forward planning sessions, posing discovery questions to understand business problems and engage senior stakeholders
• Facilitate discovery workshops to outline business vision, objectives, and value hypotheses
• Collaborate with the Customer team to conduct Business Capability Mapping to identify which specific business processes will be disrupted or enhanced by the new platform
• Work with product managers to understand vision and scope
• Design the platform and architecture that solve Customer's business problems while making pragmatic tradeoffs based on product availability, delivery timelines, and cost
• Leverage technical expertise in RAG, HITL and multi-agent platform design to architect the MVP implementation and design flows, including complex integrations
• Establish a Security & Privacy architecture to ensure compliance with industry standards
• Act as a trusted technical advisor by building key relationships and understanding market trends in healthcare and insurance industries in India
• Work with platform factory and feature factory pod teams, building trust and influencing senior stakeholders toward better decisions

About you

• Deep understanding of LLM, RAG, HITL, and multi-agent frameworks
• Ability to influence C-suite stakeholders and translate ambiguous business pain points into structured technical roadmaps
• Knowledge of data privacy standards, ideally the Digital Personal Data Protection (DPDP) Act and HIPAA-aligned security frameworks
• Proficiency in managing "slices of value" delivery within a fast-paced, experimental environment
• Experience with Google Cloud Platform (GCP) including Gemini Enterprise, Vertex AI, BigQuery, and Firebase
• Experience with orchestration tools and evaluation frameworks for AI responses
• Knowledge of Microservices, Event-driven architecture, and complex system integrations
• Expertise in creating Architecture Decision Records (ADRs) and Business Capability Maps