Solution Consultant

Who you are

• Proven experience in a pre-sales, solutions architect, or technical consulting role, ideally within the energy industry
• Strong understanding of cloud-based platforms and software solutions
• Exceptional communication and presentation skills, with the ability to explain complex technical concepts to non-technical stakeholders
• Experience in software implementation, systems architecture, or business analysis
• Proficiency in crafting compelling sales collateral, including proposals and technical documentation
• Ability to be resourceful, adaptable, and focused on delivering impactful outcomes
• Ability to build and maintain strong relationships with internal teams and external clients
• Analytical mindset with a proactive approach to problem-solving
• Familiarity with tender response processes and delivering impactful RFP content
• Flexibility to travel as needed to support sales efforts
• Previous experience in the energy industry or working with utility companies
• Knowledge of emerging trends and challenges within the energy sector
• Experience with CRM tools (e.g., Salesforce) and sales enablement platforms
• Studies have shown that some groups of people, like women, are less likely to apply to a role unless they meet 100% of the job requirements. Whoever you are, if you like one of our jobs, we encourage you to apply as you might just be the candidate we hire. Across Kraken, we're looking for genuinely decent people who are honest and empathetic. Our people are our strongest asset and the unique skills and perspectives people bring to the team are the driving force of our success

What the job involves

• As a Solution Consultant, you will be the technical and product expert who bridges the gap between our cutting-edge solutions and the needs of prospective clients
• Working as part of the sales team, you will lead technical discussions, deliver compelling product demonstrations, and showcase how Kraken’s capabilities align with client goals
• This is an exciting opportunity for someone with a background in the energy sector or related industries, who thrives on translating complex concepts into clear value propositions
• We distribute opportunities across the team
• Regional focus - US (east or west coast)
• Support each other across these opportunities
• A lot of collab and support - so never alone
• Everyone is strong in different areas, wear different hats at different hats - compliment each other = dynamic team
• Keen interest in technology without being techy
• Passion for learning together and from each other - curiosity and drive to learn new concepts
• Deep Product Expertise: Develop a comprehensive understanding of Kraken’s features, capabilities, and differentiators
• Sales Support: Collaborate with the sales team throughout the sales cycle, offering strategic input, technical knowledge, and relationship-building support
• Product Demonstrations: Deliver engaging and tailored product demos, workshops, and presentations to highlight Kraken’s unique value proposition
• Client Needs Assessment: Engage with clients to identify their challenges and map their needs to Kraken’s solutions
• Content Creation: Lead the creation of high-impact sales collateral, including proposals, presentations, and ad hoc materials that emphasise Kraken’s USPs
• Technical Queries: Address and resolve functional and technical questions from prospective clients
• Tender Responses: Own and contribute to RFPs and tender responses, particularly the functional and technical aspects
• Market Research: Conduct market and industry research to enhance prospecting strategies and pre-sales pitch development
• Cross-Functional Collaboration: Partner with sales, marketing, and product teams to provide customer insights and influence product roadmaps

Benefits

• Equity option scheme: Everyone who works at Kraken owns a part of the business with shares in the Octopus Energy Group. So as the company grows we all benefit
• Pension scheme: We'll pay 5%. You decide on your contribution starting from 3%
• Holidays: We don't count your holiday days. We trust everyone to work hard and take as much time off as they need
• Flexible working: We're happy for you to work in a way that's best for you. Need to pick the kids up from school or work from home? That's not a problem. It's important to us that everyone has a positive work-life balance
• Free breakfast: Our offices are always stocked with fresh fruit, breakfast, snacks, great coffee and soft drinks.

Weekly on a Friday we all get together (including virtually) for company updates and drinks

• For parents: We can arrange access to tax free childcare, as well as maternity and paternity pay
• Free eye tests: We offer eye test vouchers for all colleagues who use Visual Display Units (VDU). Long spells of VDU work can be visually demanding so we want to make sure you're OK
• Car salary sacrifice: Save money on leasing an electric vehicle through our workplace salary sacrifice scheme
• Cycle to work scheme: Spread the cost of buying a bike, including accessories and safety equipment, up to a value of £2.5K. And save money on the repayments through the cycle to work scheme
• Get the right tech: Have a certain tech requirement? We’ll do our best to sort it for you
• Money coach: Get support with financial planning through our partnership with Octopus Money Coach
• Yoga + Headspace: Twice a week we have 45 Minute live yoga class open to all Kraken staff.

Need some calm in your life? We have Headspace licences available

• Team events and activities: Participate in team events and cohesion activities to build stronger connections
• Health Insurance: We’ll provide comprehensive coverage with Alan and access to Alan Mind.
• Transportation: If you cycle to the office we’ll support you by up to €600/year, if you use public transport we'll reimburse 75% of your Navigo pass. If you use both, we'll support you by up to €900/year
• Green energy discount: Enjoy a 32% discount on green energy compared to the regulated tariff
• Year-end gift voucher: Receive a €100 gift voucher at the end of each year
• Gymlib subscription: Get a subscription to Gymlib for access to a wide variety of fitness options
• Meal vouchers: Enjoy €10 Ticket Restaurant cards for meal expenses
• NGO support days: Benefit from three additional RTT days (Reduction of Working Time) to support NGO work, every year