Solution Consultant II

About our Company:

Medidata: Powering Smarter Treatments and Healthier People

Medidata is powering smarter treatments and healthier people through digital solutions to support clinical trials. Celebrating 25 years of ground-breaking technological innovation across more than 36,000 trials and 11 million patients, Medidata offers industry-leading expertise, analytics-powered insights, and one of the largest clinical trial data sets in the industry. More than 1 million users trust Medidata's seamless, end-to-end platform to improve patient experiences, accelerate clinical breakthroughs, and bring therapies to market faster. Discover more at www.medidata.com.

About the Team:

You will report to Manager, Solution Consulting. You will assist Sales Representatives in the presentation, demonstration and sale of Medidata services. The Solution Consultant is the application and technical lead for assigned sales activities and supports the sales team with account strategies. The Solution Consultant is also the lead technical presenter in customer-facing events.

This role is intended to focus on long-term success by mapping out mutual wins and directing operational teams towards delivery, and promoting new aspects of how our products can further benefit the partner.

Responsibilities:

• Understand the customer’s operational processes and goals. Identify their pain points. Be the trusted advisor to the customer on our solution offerings and how they bring value and improvements to their processes.
• Close partnership with Sales to co-manage pre-sales activities. Create strategy for new accounts reach and maintaining existing customers. Build customer relationships ensuring customer success.
• Prepare and perform product demonstrations. Lead technical discussions on our applications and solutions.
• Collaborate with Marketing on seminars, trade shows and marketing activities. Be the subject matter experts and present in these events.
• Help complete technical proposals for the customer. Assist Sales and Marketing to review technical documents. Ensure smooth handover and collaborate with Professional Services team after sales.
• Be knowledgeable and up to date on our products and solutions. Familiar with current industry clinical trials trends, markets and development. Provide product and market updates to internal staff and customers.
• Other daily business and technical activities assigned by team and cross-team.

Qualifications:

• Bachelor’s Degree in the Life Sciences, Computer Science, Engineering or equivalent.
• Minimum of 5-8 years’ experience in clinical development or equivalent experience in IT enterprise systems preferred.
• Strong customer facing skills and proven track record.
• Excellent verbal and written communication skills
• Self-motivating, able to assume responsibility and work autonomously in a professional manner.
• Command of native level Chinese (read, write and speak) and business level English required.

Base pay is one part of the Total Rewards that Medidata provides to compensate and recognize employees for their work. Most sales positions are eligible for a commission on the terms of applicable plan documents, and many of Medidata's non-sales positions are eligible for annual bonuses. Medidata believes that benefits should connect you to the support you need when it matters most and provides best-in-class benefits, including medical, life and disability insurance; paid time off; paid sick leave; Employee Assistance Program; and paid parental leaves.

Applications will be accepted on an ongoing basis until the position is filled.

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Inclusion statement

As a game-changer in sustainable technology and innovation, Dassault Systèmes is striving to build more inclusive and diverse teams across the globe. We believe that our people are our number one asset and we want all employees to feel empowered to bring their whole selves to work every day. It is our goal that our people feel a sense of pride and a passion for belonging. As a company leading change, it’s our responsibility to foster opportunities for all people to participate in a harmonized Workforce of the Future.