Solution Consultant – MarTech

Job Position: Solution Consultant – CDP & MarTech

Department: Consulting

Location: Hybrid working

Type: Full-time

Monthly salary: Negotiable (Your compensation will reflect your experience and values)

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Who are we:

Omega Grit, established in 2021, is a data and marketing technology consultancy at the forefront of data-driven marketing technology and experience solutions. Our expertise drives the transformation of traditional marketing into seamless, compelling experiences that engage customers and accelerate business growth.

Today, we empower our clients to integrate strategy, data, and technology, transforming marketing into a customer-centric powerhouse. With extensive experience in data-driven marketing transformation, we work with diverse, industry-leading clients across Retail, Telecom, Banking, Insurance, and beyond.

As trusted partners with world-class solution providers including Twilio, Mixpanel, Optimizely, Braze, Airship, Salesforce, etc. We don't just implement technology—we architect solutions that solve our clients' most complex business challenges and drive measurable impact.

Job overview:

We are seeking a dynamic and performance-driven Solution Consultant to join our team. This individual will be a trusted advisor to clients, bridging the gap between business needs and cutting-edge data and marketing technology solutions.

The ideal candidate is highly skilled in gathering business requirements, crafting tailored solutions, and executing advanced Marketing Technology platforms such as CDP (Customer Data Platform), CEP (Customer Engagement Platform), Data Analytics, Product & Web Analytics. With a passion for problem-solving, a knack for communication, and a deep understanding of data and marketing technology, you’ll empower businesses to achieve their strategic goals.

Key responsibilities:

• Business analysis and requirement gathering – collaborate with clients through workshops, interviews, and discovery sessions to gather and analyze business requirements, objectives, and technical needs, translating them into clear, actionable functional and technical specifications.
• Solution design and implementation – work with the solution lead and technical team to design and implement scalable, integrated marketing technology solutions, including data cloud, customer data platform, customer engagement platform, campaign management, and data analytics tools, ensuring alignment with business needs and platform capabilities.
• Solution implementation, technical execution, and configuration – oversee technical solution execution, platform configuration, and end-to-end deployment to ensure alignment with business requirements while delivering seamless functionality across platforms.
• Solution optimization and performance monitoring – manage ongoing solution optimization to improve effectiveness, evaluate system performance, and identify opportunities for enhancement and innovation.
• Stakeholder engagement, training, and knowledge transfer – serve as the primary point of contact for clients, technical teams, and stakeholders, creating training materials and leading sessions to support the successful adoption of tools and processes within marketing and analytics teams.
• Solution knowledge and advancement – stay current with the latest trends and advancements in marketing technology, recommending new tools and strategies to enhance customer data management and marketing automation processes.

Required Qualifications:

Educational Background:

• Bachelor’s degree in Business Administration, Marketing, Computer Science, Information Technology, Data Analytics, or a related field; an MBA or relevant advanced degree is preferred.

Professional Experience:

• 3-5 working experiences in solution consulting, technical consulting, or marketing technology roles, with proven expertise in Customer Data Platforms (CDPs), marketing automation tools, campaign management platforms, and analytics tools such as Segment CDP, Salesforce Data Cloud, Salesforce Marketing Cloud, Adobe AEM, Braze, etc.
• Strong background in data integration, APIs, system workflows, and platform configurations.
• Prior experience at a consulting firm is strongly preferred.

Skills and Competencies:

• Proficiency in CDPs, marketing automation, analytics platforms, and data warehousing technologies, with experience in data modeling, ETL processes, data lake architecture, and cloud solutions.
• Deep understanding of data management, customer engagement strategies, and marketing analytics.
• Knowledge of SQL, Python, or other data analysis tools for generating insights and creating custom configurations.
• Familiarity with data privacy regulations (e.g., GDPR, CCPA) and best practices for managing customer data.
• Strong project management and organizational skills, capable of handling multiple priorities and engaging various stakeholders.
• Excellent communication and collaboration skills, with a demonstrated ability to engage both technical and non-technical stakeholders effectively.

Preferred soft skills & characteristics:

• Strong analytical and conceptual thinking skills with the ability to “connect the dots” across multiple disciplines to see the big picture and align solutions with business goals.
• Strong leadership skills with the ability to organize, prioritize, and manage multiple tasks and stakeholders effectively.
• Detail-oriented mindset with a commitment to delivering high-quality work consistently.
• Able to communicate and coordinate effectively with both clients and internal teams, as well as resolve issues that arise during project execution.
• Possesses the ability to motivate team performance and provide strong support to colleagues as a collaborative team member.