Solution Delivery Manager

For our client, we are seeking a Solution Delivery Manager to join the team of a leader in the Information Technology space.

This role will partner closely with Sales, delivery partners, and customers to shape professional services engagements that align with client goals and drive measurable outcomes.

You will oversee the full lifecycle of sold services work, from discovery and scoping through Statements of Work, forecasting, and execution support.

The position also plays a key role in growing the regional services pipeline, improving service consumption, and helping customers realize value quickly.

Location: Remote - US based candidates only, no visa sponsorship available

Compensation: $131,750 – $160,435 annually

Responsibilities

• Collaborate with Sales and partners to align on customer goals and challenges
• Use AI to support scoping and proposal development for professional services engagements
• Draft and execute Statements of Work for projects
• Oversee management of sold professional services engagements
• Guide customers through their adoption journey to help ensure quick value realization
• Expand the regional services pipeline and manage service consumption efficiently
• Forecast services bookings and revenue on a regular basis
• Manage a diverse portfolio of customers while driving add-on services and renewals
• Foster innovation and embody a collaborative culture in all interactions
• Identify and nurture delivery partner relationships for joint client proposals
• Lead discovery sessions to assess client needs and define deliverables

Qualifications

• 5+ years in a customer-facing software implementation role
• Experience leveraging AI in business solutions
• 3+ years bridging communication between management and technical audiences
• 3+ years in a Professional Services position with a successful project track record
• 2+ years of experience growing service bookings and forecasting revenue
• Bachelor's degree or equivalent work experience

Benefits

• Emphasis on mentoring and professional growth
• Opportunity to work with innovative technologies and AI
• Collaborative team environment with a focus on culture
• Access to a global partnership ecosystem
• Chance to impact a variety of industries and clients

Our client is an equal opportunity employer. We encourage you to apply even if you don’t meet every qualification—your background could be exactly what this team needs.