Solution Delivery Strategist

Job Description Solution Delivery Strategist

Position Summary:

The Business Information Officer (BIO) will act as a bridge between business stakeholders and technology teams, ensuring that business needs are understood, documented, and translated into effective solutions. The role requires a problem-solver with strong program management experience, the ability to comprehend diverse technologies, and the communication skills to guide solution delivery.

Key Responsibilities:

• Partner with business stakeholders to clarify needs, resolve issues, and align IT initiatives with business priorities..ht technology and process solutions.

-Translate business requirements into structured documentation that technology teams can execute against.

-Evaluate proposed solutions, understanding enough technical detail to ask the right questions and ensure completeness.

-Partner with business stakeholders to clarify needs, resolve issues, and align IT initiatives with business priorities.

• Manage solution delivery lifecycle with a program management mindset ensuring scope, timelines, and outcomes are tracked and met.

• Maintain strong organizationcapturing requirements, decisions, and actions clearly for stakeholder visibility.

• Act as a trusted advisor who bridges communication gaps between business and technical teams.

Qualifications & Experience:

• 5+ years of experience in solution delivery, program management, or business/IT liaison roles.

• Strong problem-solving and communication skills with the ability to translate between business and technical stakeholders.

• Broad understanding of technologies and platforms (no deep specialization required) with the ability to comprehend solutions and challenge assumptions.

• Experience documenting business requirements, functional specifications, and solution designs.

• Strong organizational skills and ability to manage multiple initiatives simultaneously.

• Self-starter with a personality suited for remote collaboration and proactive engagement.

As per Jefferys mail on 16th December 2025

• Mid-Senior technologist who has demonstrated experience in both designing target architectures and\or building productionready solutions across modern cloud platforms.

• The ideal candidate blends handson engineering (infrastructure, services, data pipelines) with architecture leadership (patterns, standards, security) experience.

• Practical AI/ML experience and Telephony/contactcenter integration experience (SIP, SBCs, voice analytics) is a significant plus.