Solution Engineer (Business Solution Consultant)

After nearly a decade of growth, Base.vn has established itself as a pioneer in the SaaS industry and one of Vietnam’s most widely adopted business management and operations platforms, serving 12,000+ businesses .

We are looking for builders to join our frontline team as a Solution Engineer (SoE) , supporting businesses across the Northern market.

At Base, a Solution Engineer sits at the heart of complex deals - where customers are not simply buying software, but looking for the right solution to their business and operational challenges .

WHAT YOU WILL DO

1. Discover Business Problems

• Work closely with Sales during discovery sessions with CEOs, Directors, and Managers .
• Analyze customers’ existing business processes and operating models.
• Identify pain points, root causes, and opportunities for optimization.
• Ask the right questions, dig deeper into the business context, and identify the actual problem before proposing a solution.

Instead of simply presenting the product from the beginning, you will receive the initial business challenge from Sales, work directly with customers to understand their processes, and determine what needs to be solved before recommending any solution.

2. Design Solutions

• Translate customer needs and business requirements into solutions on the Base platform .
• Design appropriate workflows, operating models, and implementation scenarios.
• Prepare customized proposals and product demonstrations based on each customer’s specific challenges.
• Collaborate with Product and Customer Success teams when deeper or more specialized solutions are required.

3. Partner with Sales to Win Complex Deals

• Deliver product demonstrations and presentations to customers.
• Pitch solutions to CEOs, Directors, and Management Teams .
• Address complex questions and objections throughout the negotiation process.
• Work with Sales to develop deal strategies that increase win rates and deal value .
• Partner with Sales to define the right approach, handle objections, and present solutions to executive stakeholders.

Your role is not simply to demonstrate what Base can do - it is to prove why the solution matters to the customer’s business .

WHO WE ARE LOOKING FOR

This role is for someone who:

• Has at least 6 months of experience in B2B Sales, Consulting, Solution Sales, Customer Success, or a related role in technology or high-growth companies.
• Enjoys understanding how businesses operate and finding solutions to complex business challenges.
• Is confident in communication, presentation, and persuasion when working with different stakeholders — from individual contributors to business leaders.
• Has strong logical thinking, knows how to ask the right questions, and is willing to dig deeper instead of relying on predefined answers.
• Is motivated by commercial impact and wants their work to directly contribute to revenue growth and Sales win rates .
• Learns quickly and enjoys exploring new products, technologies, business models, and management practices.

WHY IS THIS ROLE DIFFERENT?

Work directly with business leaders

Work closely with CEOs, Founders, and senior management teams from hundreds of businesses across Vietnam.

Build business understanding across industries

Analyze different business models and operating challenges, from startups to enterprises , and continuously expand your understanding of how businesses operate.

Directly impact high-value deals

Partner with Sales on complex and high-value opportunities, directly influencing win rates, strategic deals, and Base’s growth .

Build four high-value capabilities

Develop four highly transferable capabilities simultaneously:

• Business Consulting
• Enterprise Sales
• Executive Communication
• Solution Design

Learn from experienced practitioners

Receive mentoring and hands-on coaching from experienced Solution Engineers and SoE Leaders who have extensive experience designing and delivering business management solutions.

Build multiple career paths

Develop toward roles such as:

Senior Solution Consultant → Consulting Manager → Enterprise Sales → Product Strategy

WHAT YOU WILL GET

1. Compensation & Benefits

• Total income = Base salary + Commission (% of revenue & implementation performance) + Bonuses + Allowances
• On-Target Earnings (OTE):
• 6–12 months: VND 12–20M/month
• 1+ year: VND 20–40M/month
• Clear career progression with performance reviews every 3 months and opportunities to level up every 6 months .
• The role has 7 professional levels , and you can proactively propose a level-up when your performance demonstrates readiness for the next level.
• Comprehensive benefits: Company trips, 13th-month salary, birthday benefits, Happy Hour, holiday and occasion bonuses, allowances, statutory insurance, and other company benefits.
• Healthcare: Annual health check-ups and PTI health insurance.
• ESOP (Employee Stock Ownership Plan): A reward program for outstanding individual contributions to the company.

2. What Base Can Offer You

A culture of ownership

See yourself as the root of the problem.

You are encouraged to take ownership, shape your own development path, and take responsibility for your decisions and outcomes.

“1 year at Base = 3 years elsewhere”

Base operates at a pace that continuously pushes you beyond your comfort zone, accelerating your skills, thinking, and professional maturity.

Learn from practitioners, not textbooks

Learn directly from an experienced and highly hands-on Business Consultant team.

Base’s Sales organization continues to operate with a strong real-deal mindset , giving you opportunities to learn from and work directly alongside professionals with 10+ years of industry experience .

THE VALUE OF THIS ROLE

Learn through real deals from day one

You will work with real customers and real business challenges instead of simulated cases. Within your first few months, you will already have opportunities to meet customers and learn directly from your own deals.

Build executive-level exposure

Work directly with business leaders, Directors, and senior managers across diverse industries. Build deeper knowledge of business operations while expanding your professional network.

Build a high-ROI career foundation

Solution Engineering gives you a strong foundation across business consulting, technology, sales, and solution design .

In the long term, you can grow toward SoE Leadership, Product/Strategy, Enterprise Sales , or even leverage this experience to build your own business.

At Base, you will not simply learn how to sell a product. You will learn how to understand a business, identify the right problem, and build a solution that creates real impact.