Solution Engineer

About the Role

You'll talk to clients to understand exactly what they need, then turn it into a complete, working solution: applications, workflows, rules, automations, dashboards and web portals. You'll build with AI at your side and own each solution from the first conversation to the finished product. This role suits people who think in logic and data, work step by step, and get the details right

Key Responsibilities:

Understand what's needed and design an application that fits the platform and solves the problem.

Build quick prototypes; put together a working version fast to test ideas and show clients early.

Use AI tools, our AI configurator and assistants like Claude to build and review faster, checking every output.

Own the whole solution: build the applications, workflows, automations, rules, tasks, letters, dashboards, and web portals, and bring them together into one working product.

Quality assurance: test everything and run each change through the checklists end-to-end before it goes live.

Change live solutions safely: review your own work, get a teammate to check it, then apply.

Documentation: keep clear notes so the work is easy to follow and hand over.

Everything you build powers services used by thousands of people every day and you'll learn fast doing

it, with hands-on mentoring and plenty of room to grow into deeper solution-building, dashboards and web

development.

What We're Looking For:

QUALITIES

Logical, big-picture thinking - you think in logic and data and keep the whole system in view.

Strong problem-solving - you break big problems into small, checkable steps.

Adaptable & flexible - you adjust fast to changing requirements, new tools, and shifting priorities.

Clear communication - you ask the right questions up front and write things down well.

Detail & ownership - you follow the rules, leave no loose ends, and care that it works in the real world.

SKILLS & QUALIFICATIONS:

Bachelor's degree in Engineering, CS, IT, or a related field from a recognized institution ranked among the Top 100 NIRF colleges, or equivalent hands-on experience

Know at least one: SQL, Python/JavaScript, HTML/CSS, or a no-code tool (Salesforce, Zoho, ServiceNow, etc.).

Comfortable using AI tools to build, like Claude, Copilot or Cursor and checking what they produce.

Good with spreadsheet formulas and working with data files (CSV/JSON)