Solution Engineer

• As a Solutions Engineer at Fonoa, you will collaborate with leading global enterprises and work cross-functionally to identify and solve complex customer challenges. You will lead technical engagements, leveraging your discovery expertise to design and implement high-value solutions tailored to our clients’ needs. In partnership with our sales team, you will ensure the delivery of impactful and effective solutions, driving success for both our customers and Fonoa
• Partner with our Sales team to articulate the Fonoa value proposition, vision and strategy to customers
• Create and deliver product and technical presentations to new and existing customers
• Qualify sales opportunities through technical discovery based on needs and problems with customers
• Be an expert in Fonoa’s API capabilities, advocate for improvements and influence the product roadmap with internal product teams to solve business challenges
• Drive technical discussions with customers, answering questions and providing guidance on technical features and integration
• Own technical scoping, gap analysis and technical implementation plans
• Identify opportunities for process improvements and innovation within the organisation
• You are extremely organised and apply a methodical approach to delivering

Benefits

• Stake in the company: You’ll have equity in Fonoa so when we win, you win.
• 25 days paid time off (PTO):Relax, recharge, and come back ready to conquer the (tax)w world.
• Team offsites: Departments and teams organize their own offsites throughout the year - to collaborate, strategize, and spend time together.
• Lunch on us: Bi-Weekly team lunches: Bond with colleagues in the office or virtually.
• Home office allowance: Want a more comfortable chair? Need a new monitor? Would you like to make your space more inspiring? Create the perfect setup at home.
• FUNoa: Once a year, we bring the entire company together for learning, bonding, and fun in a unique and inspiring location somewhere in the world.- You are extremely organised and apply a methodical approach to delivering
• You are comfortable supporting customers on technical issues where necessary
• You have a strong sense of ownership and care deeply about customer experience
• You want to make a severe impact and are excited about working in a high-growth startup
• You have a technical mindset and a desire to grow technically
• You are eager to learn and comfortable diving into complex problem spaces, which can encompass tax technology challenges
• You are fully proficient in English. Written and spoken, we are from around the world, but we work in English
• You always champion the customer and balance product requests against the company vision