Solution Engineer

Founded in Suzhou in 2017, AiTEN is a national-level "Little Giant" enterprise specializing in innovation and a benchmark for innovation in the field of mobile robotics. Not only has it won the Red Dot Design Award, but it also plays a pivotal role in the formulation of industry standards. Focusing on the core track of embodied intelligent fork-type robots, the company is deeply engaged in full-scenario industrial logistics. With more than 300 independent patents and cutting-edge technological accumulation, it continues to conduct in-depth R&D in fields such as artificial intelligence, intelligent control, and path planning. Currently, AiTEN has served over 800 customers worldwide, with business covering more than 20 countries and regions, making it a core partner for the intelligent upgrading of industrial logistics.

Job Responsibilities

1.Responsible for customer communication, in-depth analysis of business processes and logistics scenarios, completion of demand research, on-site investigation and technical communication.

2.Design integrated intelligent logistics solutions based on AMR/AGV/Automated Guided Forklift (AGF), including:

①CAD-based logistics route planning and layout design

②Station process, operation path and traffic strategy configuration

③Operation efficiency and feasibility evaluation

3.Prepare technical proposals, explanatory documents and solution drawings; participate in pre-sales support such as bidding and technical Q&A.

4.Conduct product demonstrations, technical training and POC project verification for customers.

5.During project implementation, assist R&D and implementation teams in path calibration, problem analysis and resolution.

6.Continuously optimize solution quality to improve customer experience and project effectiveness.