Solution Engineer (Slack Specialist)

• Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword - it’s a way of life. The world of work as we know it is changing and we’re looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce’s core values at the heart of it all
• Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce
• We’re looking for a Solution Engineer to join our Slack team - someone who thrives on helping customers solve complex challenges and reimagine how work gets done
• Partner with Account Executives to drive complex, multi-stakeholder deal cycles across industries to solve diverse mission-critical business problems
• Drive the discovery process, helping to uncover customers’ current pain points and align to their business objectives
• Prepare and deliver high-impact presentations and demonstrations that communicate Slack’s unique value
• Partner with customers to design Slack-based solutions that drive value and significant business impact
• Ensure customers understand how Slack’s industry-leading security program protects their organization
• Support security, compliance, and architecture conversations and address technical objections
• Guide customers through the evaluation process of Slack, ensuring that our solution meets key business objectives and technical requirements
• Contribute to the success of a rapidly growing and evolving SE organization
• Act as a liaison between Product, Marketing, and Sales, sharing customer feedback to help craft the product roadmap
• Mentor and coach other SEs, account teams, and partners on positioning Slack as the Agentic OS (Slack’s AI-powered platform for automating and connecting work across your organization)

Benefits

• Medical Care
• Life Insurance
• Retirement Savings
• Employee Assistance Programs
• With 9 standard holidays and four floating holidays, you get a total 13 paid days off each year- Typically 2-5 years of sales engineering or solution consulting experience in a SaaS or tech-first organization
• Familiarity with the enterprise SaaS ecosystem and modern workplace environments
• Excellent written and verbal communication skills; a knack for delivering compelling presentations and product demonstrations
• A track record of successfully overcoming technical and security objections, with a proven ability to creatively solve complex problems
• Extensive Slack and Salesforce experience, including Workflows and Integrations
• Ability to thrive and adapt in a rapidly evolving product and market that will define the future of work
• A consultative approach to solving customers’ business challenges
• Professional proficiency in English, and ideally another European Language
• Knowledge of the productivity and collaboration tools landscape
• B.S. in Computer Science, Software Engineering, MIS, or related field required