Solution Lead

NATS is the UK’s leading air navigation service provider, handling over 2 million flights each year. It provides air traffic control services, as well as a wide range of commercial solutions in over 30 countries internationally. Our people are at the heart of our purpose to advance aviation and keep the skies safe.

Role Purpose

This is a key role within the NATS Growth business, focused on shaping winning bids & solutions, and delivering for global customers. This role will work across the opportunity lifecycle — supporting in early engagement; crafting compelling, customer-focused offerings that align with NATS Growth strategic goals. The role combines ATM expertise, strategic insight, and commercial acumen to drive growth in global markets.

Key Accountabilities

• Lead the development of innovative, competitive and deliverable technical and operational solutions for all Growth opportunities, with a strong focus on shaping compelling customer value propositions.
• Translate customer needs and requirements into clearly defined solutions, ensuring alignment with NATS’ Growth capabilities, commercial strategy, and risk appetite.
• Coordinating with the wider bid team to ensure that customer, P&L and commercial requirements are clearly understood and met.
• Writing and/or coordinating the preparation of the required solution contributions to proposal documents.
• Work collaboratively with Sales, Bidding and Delivery teams to develop persuasive proposal content, including executive summaries, technical responses, and solution architectures.
• Ensure solutions are compliant with Growth processes.
• Provide expert support to delivery teams, and where appropriate, lead or contribute directly to solution implementation.
• Populating pricing models.
• Identify and drive financial and operational efficiencies in the planning and delivery of solutions throughout the contract lifecycle.
• Act as a Growth ambassador, leading stakeholder engagement to create and sustain alliances across teams, regions & customers that support strategic business objectives.

Qualifications, Skills and Personal Attributes

• A strong technical leader that can rapidly build, direct, motivate, and prioritise cross-disciplinary teams to collaborate on solutions.
• Air Traffic Management expertise with deep domain knowledge in one of more areas (such as ATC, Safety, Engineering, Analytics).
• A commercially and financially astute individual that can balance customer needs and budget with NATS commercial objectives.
• Ability to design a new solution or adapt an existing solution when the core solutions/products do not fulfil a customer’s needs.
• A disciplined approach to prioritisation and planning to ensure that bid timescales are fulfilled in a timely manner.
• Excellent written English with an ability to describe the scope of work clearly, succinctly, and unambiguously for a customer or stakeholder that may not be technically proficient
• Understanding of global ATM market trends, customer drivers, and emerging technologies including digital towers, UTM, and sustainability initiatives.
• Proven track record in delivering high quality solutions to time, cost, quality.
• Proficient in Microsoft Office, particularly Word, Excel and PowerPoint.
• Strong commercial awareness, with experience in bidding, proposal development, and pricing strategies.
• Culturally aware and sensitive to different business practices, communication styles and customer expectations.
• Highly self-motivated, organised, and able to lead virtual teams to meet tight deadlines in a fast-paced, dynamic environment.