Solution Lead

Solution Lead (Reverse Logistics)

RESPONSIBILITIES

● Deep functional and operational understanding and expertise of consumer electronics Reverse

logistics domain

● Interface with logistics and supply chain management teams to define comprehensive process

and system strategies that provide flexibility and are scalable as well as sustainable.

● Contribute to supply chain network strategies by providing comprehensive capability

development analyzes and solution development roadmaps to implement goals defined by the

strategies.

● Define functional requirements and develop detailed solution designs to meet operational

outcomes that conform to customer and business requirements.

● Define solutions that allow for efficient supply chain execution.

● Support business partners in drafting business cases for new initiatives.

● Facilitate workshops with cross functional teams to gather detailed requirements.

● Set goals for the accuracy and completeness of supply chain reporting.

● Drive operational and system improvements to address supply chain issues.

● Document and maintain detailed architectural, business workflow and system process maps.

● Identify opportunities for process and system optimization near and mid-term and contribute to

long range strategic planning.

● Collaborate with training organizations to develop reference documentation and educational

materials for partners and internal resources.

● Define Warranty offerings framework

MINIMUM QUALIFICATIONS

● 10 years’ experience in Reverse logistics operations

● Strong Experience using Oracle Fusion, SAP or other ERP platforms for manufacturing and supply

chain & PLM tool

● Experience or Understanding of Warranty/Entitlement offerings

● Experience in ERP/supply chain systems or business applications implementations.

● Excellent communication, creative, critical thinking, problem-solving, planning, prioritization,

project management, teamwork, and organization skills

● Experience with databases and SQL.

● Experience working in the high-volume consumer electronics industry.

● Strong analytical skills and interpersonal experience.

● Proven track record in building internal and external customer relationships.

● Exposure to agile and scrum work management techniques.

● Demonstrated problem-solving experience.

● Experience in delivering business value.

PREFERRED QUALIFICATIONS

● Bachelor or Master of Science Degree in Industrial Engineering, Systems Engineering or similar

related disciplines.

● Six Sigma and / or DMAIC trained.

● Experience with any of the following: Oracle, SAP, Teamcenter, Windchill, Agile, I2.

● Experience with Design to Manufacturing best practices